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Microsoft: You need to fix your Skype and Microsoft account issues, this is insane

kolemcrae.com

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Re: Microsoft: You need to fix your Skype and Microsoft account issues, this is insane

#3
Microsoft's accounts are just managed horribly in general. I've got two microsoft accounts for work and one for personal. The personal one I separate out by having a different chrome profile. However, for work, I have to wrestle with the login screen for about 6 iterations everytime I want a new tab. I use one MS account for azure, another for office 365. Regardless of which one I enter/select, it always prompts me for the password for the other account. Drives me effing nuts. Plus that whol "is this a business account or a personal account" selection. jesus. so frustrating.

Re: Microsoft: You need to fix your Skype and Microsoft account issues, this is insane

#4
Yes.. I have a similar tale of woe.

I'd like to change the username of my basic Skype account. Alas, it has the company name I worked for at the time. I also have some credits in that account. I'd either like my credits back, or I'd like to change my Skype username. Neither are possible.

I'd also like Microsoft to stop asking me if I'm using a business account, or a personal account, when I enter my work email address into every Microsoft service we use every day.

That'd be nifty, too.

Re: Microsoft: You need to fix your Skype and Microsoft account issues, this is insane

#5
It looks like [email] is used with more than one account. Which account do you want to use?

- Work or school account

- Personal account

I get this prompt every time I try to log into Azure with my work email. If I choose the work account (the most intuitive option) my azure subscription list is empty. I have to log out and select the other option.

Why is there a difference and why isn't this transparent? I am authenticated, you know who I am, give me access to the things I'm authorized for. I don't know what kind of weird backend situation MS has, but asking me to understand it is terrible UX.

Re: Microsoft: You need to fix your Skype and Microsoft account issues, this is insane

#6

It looks like [email] is used with more than one account. Which account do you want to use? - Work or school account - Personal account I get this prompt every time I try to log into Azure with my work email. If I choose the work account (the most intuitive option) my azure subscription list is empty. I have to log out and select the other option. Why is there a difference and why isn't this transparent? I am authent…

As I understand it, the work account is actually tied to your company's office 365 subscription or something like that.

The private account is the one created by you.

If anyone knows the exact difference, please explain! Would be greatly appreciated.

Re: Microsoft: You need to fix your Skype and Microsoft account issues, this is insane

#7
Mine:

Corporate account, used for Windows logon

Skype personal account

XBox account because they made me make one when my kids were young

A second personal account used for something I forget. Posting on MS help fora possibly.

Mind you I have three active Google accounts.

Re: Microsoft: You need to fix your Skype and Microsoft account issues, this is insane

#8
post #3

Microsoft's accounts are just managed horribly in general. I've got two microsoft accounts for work and one for personal. The personal one I separate out by having a different chrome profile. However, for work, I have to wrestle with the login screen for about 6 iterations everytime I want a new tab. I use one MS account for azure, another for office 365. Regardless of which one I enter/select, it always prompts me f…

That drives me insane as well. I expect it is nessecary in some fashion, but the implementation is severely frustrating. It should be "sticky" and allow you to switch if required. Also the personal accounts can only have 16 character max passwords, so my normal wetware password generation algorithms don't work
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