Live data from Hacker News

Introducing paid subscriptions on GitLab.com

about.gitlab.com

1–10 of 81 posts

Re: Introducing paid subscriptions on GitLab.com

#5
post #2

Paid subscriptions are a really good reason to start using gitlab because it promises that they'll be around in the long run.

I mean, I get what you're trying to say but in no way does a paid subscription "promise" they'll be around any longer than if they were free. Sometimes transitioning from free to paid can backfire and actually shorten the lifespan of a product.

Re: Introducing paid subscriptions on GitLab.com

#6
post #3

On the page it shows the plan has "All Enterprise Starter features" but there's no obvious link to what the "Enterprise Starter features" are. Had to dig around the site to find it [1]. 1: https://about.gitlab.com/products/

Yes, "enterprise starter" is definitely not getting enough exposure. The name is actually so confusing that I wasn't sure if it's some paid trial or an actual product. I once contacted the licensing team asking about that.

Re: Introducing paid subscriptions on GitLab.com

#7
post #5
post #2

Paid subscriptions are a really good reason to start using gitlab because it promises that they'll be around in the long run.

I mean, I get what you're trying to say but in no way does a paid subscription "promise" they'll be around any longer than if they were free. Sometimes transitioning from free to paid can backfire and actually shorten the lifespan of a product.

I don't think that's true. Companies that persist in giving away their product have only one route to safety: an exit. A company that charges for its product has an immediate extension of its runway, corporate credibility and both of those add up to being around longer than if they're free.

Transitioning from free to paid can backfire if you depend on the free users for some critical way and gitlab is leaving all that untouched.

They're charging for extras such as support and CI minutes, both of which are features that usually will be of use to corporate customers.

All in all I see this as a positive move for gitlab in the long run, lack of revenue streams was something that bothered me and made me wonder about their long term viability. For me at least those worries are now gone.

Re: Introducing paid subscriptions on GitLab.com

#8
Plans don't seem to have a monthly payment instead of annual: https://customers.gitlab.com/subscriptions/new?plan_id=2c92a...

P.S. Why do I need to enter my login again after signing in via Gitlab API?

P.P.S. Group pricing seems unfair. I will be paying 4x for 4 users with the same amount of CI minutes split across 4 users?

Re: Introducing paid subscriptions on GitLab.com

#9
post #7
post #5

Earlier quoted context omitted.

I mean, I get what you're trying to say but in no way does a paid subscription "promise" they'll be around any longer than if they were free. Sometimes transitioning from free to paid can backfire and actually shorten the lifespan of a product.

I don't think that's true. Companies that persist in giving away their product have only one route to safety: an exit. A company that charges for its product has an immediate extension of its runway, corporate credibility and both of those add up to being around longer than if they're free. Transitioning from free to paid can backfire if you depend on the free users for some critical way and gitlab is leaving all tha…

They've been selling GitLab Enterprise Edition for quite a while. Were you concerned that this wasn't enough of a revenue stream?

https://about.gitlab.com/gitlab-ee/

Re: Introducing paid subscriptions on GitLab.com

#10
post #2

Paid subscriptions are a really good reason to start using gitlab because it promises that they'll be around in the long run.

This is a common meme, but unless you are privy to the company's internal financials, you really can't say whether a paid subscription model is more sustainable than others. Just ask newspapers and magazines.

There are many products and services I've paid for that are no longer provided.

Sometimes companies even cancel profitable services that are a distraction from their core business.

Post reply on HN