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Chatbot that overturned 160k parking fines now helping refugees claim asylum

theguardian.com

1–10 of 97 posts

Re: Chatbot that overturned 160k parking fines now helping refugees claim asylum

#3

I think one of these processes is a lot easier than the other.

I totally agree. But the common denominator is that both of these battles can be won by deep knowledge of the beurouchratic process. I believe bots can be better equipped to deal with this than humans in the long run.

Re: Chatbot that overturned 160k parking fines now helping refugees claim asylum

#4
post #3

I think one of these processes is a lot easier than the other.

I totally agree. But the common denominator is that both of these battles can be won by deep knowledge of the beurouchratic process. I believe bots can be better equipped to deal with this than humans in the long run.

I can see that, especially with the language barrier (even if you want to apply for a visa for a foreign spouse, as I did, the paperwork is voluminous and complex), but if your case is anything other than dead-simple you can't really duplicate a lawyer's experience dealing with immigration officers (and judges? I don't know exactly how this process works), knowledge of their particular individual tendencies, etc.

Re: Chatbot that overturned 160k parking fines now helping refugees claim asylum

#6

So what happens when all 10.5 million Somalians, 22.85 million Syrians, 24.41 million Yemenis, 33.42 millions Iraqis, 37.96 million Sudanese, 6.35 million Eritreans, 77.45 million Iranians, etc apply?

Ah, the infamous slippery slope.

Re: Chatbot that overturned 160k parking fines now helping refugees claim asylum

#8
post #6

So what happens when all 10.5 million Somalians, 22.85 million Syrians, 24.41 million Yemenis, 33.42 millions Iraqis, 37.96 million Sudanese, 6.35 million Eritreans, 77.45 million Iranians, etc apply?

Ah, the infamous slippery slope.

From my position, people should seek refuge in their region and eventually return home. The USA can always send aid in the form of workers, money, logistics, and more.

Re: Chatbot that overturned 160k parking fines now helping refugees claim asylum

#10
> The 20-year-old chose Facebook Messenger as a home for the latest incarnation of his robot lawyer because of accessibility. “It works with almost every device, making it accessible to over a billion people,” he said.

That can't be the whole story... A web app could have been at least as accessible. I guess Facebook offers APIs that make developing this kind of application easier than looking for other frameworks or starting from scratch.

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