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Building products that stick

tariq.co

1–10 of 11 posts

Re: Building products that stick

#2
Not sure of the insight, here. "Optimize experiences and be an order of magnitude better" doesn't seem to be especially actionable.

The most useful bit seemed to be about building KPIs around core user journeys, but that feels a bit obvious...

Re: Building products that stick

#3
Not knowing the extent to which their fees are subsidized in the short-term makes it difficult to ascertain if this payment's company viral growth is sustainable. The slide deck needs to have more details to be convincing.

Re: Building products that stick

#5
Important topic but not much details or examples in the linked material. Any tips on other sources of content on the topic of building mindshare? Working in the Saas B2B space but any examples are interesting.

Re: Building products that stick

#7
Let's talk about the most challenging issue TransferWise is facing - churn. Basically the customers don't stick. They make 1-2 transactions and either move to other platforms or stop sending money. It's not a recurring business model per se.

Re: Building products that stick

#9

Let's talk about the most challenging issue TransferWise is facing - churn. Basically the customers don't stick. They make 1-2 transactions and either move to other platforms or stop sending money. It's not a recurring business model per se.

Do you have numbers to back that up?

While I'm sure that there are certain customers who churn regularly, there's another whole group who very regularly send payments and love TransferWise (ex. freelancers).

Re: Building products that stick

#10

Let's talk about the most challenging issue TransferWise is facing - churn. Basically the customers don't stick. They make 1-2 transactions and either move to other platforms or stop sending money. It's not a recurring business model per se.

Are any of their competitors better? They seem pretty cheap (at least compared to banks) and they can't get much faster - once I sent money from the UK in the morning and it arrived in my Euro account on the other side of the continent the same afternoon.
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