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We Tried Slack and We Deeply Regretted It (2015)

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Re: We Tried Slack and We Deeply Regretted It (2015)

#7
Sounds like most of the issues were due to not paying for the product. Which is fair given Slack's freemium model but I wonder if they were throttling free users after a certain point, causing performance issues. If I was this guy I would've reached out to Slack's sales team and explained the situation to see if they could offer a compelling deal. They might've seen a huge discount as worthwhile given it would get 5000+ coders using Slack regularly, many of whom would then promote in other companies.

Re: We Tried Slack and We Deeply Regretted It (2015)

#8
post #3

I'm generally a slack fan, but isn't that just plain ol' illegal false advertising?

It kind of reminds me of cell network "unlimited data" where they just start aggressively throttling customers after a certain amount of data use.

This being distinct from that by being entirely undocumented, instead of burying the data limitations somewhere deep in the contract.

Re: We Tried Slack and We Deeply Regretted It (2015)

#9
post #7

Sounds like most of the issues were due to not paying for the product. Which is fair given Slack's freemium model but I wonder if they were throttling free users after a certain point, causing performance issues. If I was this guy I would've reached out to Slack's sales team and explained the situation to see if they could offer a compelling deal. They might've seen a huge discount as worthwhile given it would get 50…

If you read the article, it's clear the user limit was a technical limit and not a freemium limit. So even if they did pay, Slack would still not have been able to accommodate all their users.

Which leads me to my old-timer question: What's wrong with IRC?

Re: We Tried Slack and We Deeply Regretted It (2015)

#10
post #7

Sounds like most of the issues were due to not paying for the product. Which is fair given Slack's freemium model but I wonder if they were throttling free users after a certain point, causing performance issues. If I was this guy I would've reached out to Slack's sales team and explained the situation to see if they could offer a compelling deal. They might've seen a huge discount as worthwhile given it would get 50…

Slack doesn't have paid tier that isn't $x/user ?

edit: https://slack.com/pricing/enterprise-grid

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