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Ticketmaster is a horrible company

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Re: Ticketmaster is a horrible company

#2

Post by nathancahill »

That "Minutes left to complete the purchase" is one of the oldest tricks in the sales book. I felt my blood pressure going up just looking at that gif, and I wasn't even buying tickets!

Edit: I know why they do it, but it isn't necessary for most ticket sales. Just turn it on when there's high demand.

Re: Ticketmaster is a horrible company

#3

Post by SOLAR_FIELDS »

Can anyone offer any evidence to confirm or dispute the rumor I frequently see online in message boards that Ticketmaster is passing most of the profit from these fees onto the venues and it's really the venues that are doing the price gouging here?

The idea that is frequently floated is that Ticketmaster bears the brunt of the hate from fans in exchange for letting the performers and venues collect most of the extra fees and giving TM a relatively small piece of the pie.

Re: Ticketmaster is a horrible company

#4

Post by jarjoura »

nathancahill wrote: post #2

That "Minutes left to complete the purchase" is one of the oldest tricks in the sales book. I felt my blood pressure going up just looking at that gif, and I wasn't even buying tickets! Edit: I know why they do it, but it isn't necessary for most ticket sales. Just turn it on when there's high demand.

To be fair, it's 100x better than the old days of waiting in 6-8 hour lines to guarantee a ticket to popular events.

Re: Ticketmaster is a horrible company

#6

Post by firebird84 »

nathancahill wrote: post #2

That "Minutes left to complete the purchase" is one of the oldest tricks in the sales book. I felt my blood pressure going up just looking at that gif, and I wasn't even buying tickets! Edit: I know why they do it, but it isn't necessary for most ticket sales. Just turn it on when there's high demand.

It's really just a "countdown to being infuriated." I've had it lapse on me and I had to go back, find the right seats, and repeat literally the entire process all over again. "Give us your money quickly or we'll wage a bizarre form of psychological warfare on you." it seems to say.

Re: Ticketmaster is a horrible company

#8

Post by jbverschoor »

jarjoura wrote: post #4
nathancahill wrote: post #2

That "Minutes left to complete the purchase" is one of the oldest tricks in the sales book. I felt my blood pressure going up just looking at that gif, and I wasn't even buying tickets! Edit: I know why they do it, but it isn't necessary for most ticket sales. Just turn it on when there's high demand.

To be fair, it's 100x better than the old days of waiting in 6-8 hour lines to guarantee a ticket to popular events.

Have you ever tried to get a ticket for something popular with TM?

Re: Ticketmaster is a horrible company

#9

Post by drzaiusapelord »

nathancahill wrote: post #2

That "Minutes left to complete the purchase" is one of the oldest tricks in the sales book. I felt my blood pressure going up just looking at that gif, and I wasn't even buying tickets! Edit: I know why they do it, but it isn't necessary for most ticket sales. Just turn it on when there's high demand.

Thats to stop DOS attacks by putting all seats in a shopping cart and having the next guy who logs in see no seats available. You need to hold them somehow as it takes a couple minutes for most people to pull out their credit card and fill out the form, so you use a timer. If they don't finish, the seat gets listed as open again. I don't think its a sales tactic at all, but certainly can be made to look more urgent than it needs to be to.

Back when I was a teen we had to get up at 6am to buy tickets for popular shows and go wait outside our local reseller, which was usually a department store in the mall and join the long line of people ahead of us. I much prefer the web based system.

Also its worth mentioning that TM is only as evil as venues allow them to be. A lot of the fees and charges are kickbacks to the venue. That's why there's no competition. Venues say, "Look we're getting an extra $7 per ticket with TM, can you beat that?" They're not interested in less fees as these fees are free money for them.

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