Epson customers report Google Cloud Print causing printers to power down
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Epson customers report Google Cloud Print causing printers to power down
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Re: Epson customers report Google Cloud Print causing printers to power down
#2My Nexus 6P went into a boot loop on Monday and I got an RMA issued. UPS emailed me the return shipping label last night and when I went to print it this morning I couldn't because my Epson WorkForce 845 was in a boot loop.
Re: Epson customers report Google Cloud Print causing printers to power down
#3My Nexus 6P went into a boot loop on Monday and I got an RMA issued. UPS emailed me the return shipping label last night and when I went to print it this morning I couldn't because my Epson WorkForce 845 was in a boot loop.
Lol, technology for you. I just sold my old Epson printer a few weeks ago, hopefully it's new owner doesn't get plagued by this.
Re: Epson customers report Google Cloud Print causing printers to power down
#4How do you manage to engage an internal Google team on an issue?
From the story: "We are working with Epson and internal Google teams to root cause this issue"
I've seen many help forum threads go unanswered, after days and pages of postings.
Re: Epson customers report Google Cloud Print causing printers to power down
#5How do you manage to engage an internal Google team on an issue? From the story: "We are working with Epson and internal Google teams to root cause this issue" I've seen many help forum threads go unanswered, after days and pages of postings.
Create a viral video, they notice when a lot of people are complaining about things vs a loud few.
Re: Epson customers report Google Cloud Print causing printers to power down
#6We'll have Fusion reactors before solid and enjoyable printers.
Re: Epson customers report Google Cloud Print causing printers to power down
#7Maybe EPSON does not know how to update their printer's firmware.
Maybe google noticed a botnet of EPSON printer trying to knock them down. Or a poorly setup of uPnP/network that helps penetrate (THEIR) networks...
Maybe they just shut down the printers because nothing else can be done to suppress the threat.
Maybe they don't publicized it because :
1) this is called illegal penetration of someone else system (hacking...) and is a penal offense in many countries
2) it would give IoT a bad name (Google's kind of prospective beneficial market)
3) it would be illegal for them/very costly to give the information (libel, NDA...)
4) there is NO solutions...
This is pure speculation, because since I don't think google throw their printer in the trash, no one can go to their office and check if they are actually throwing away some EPSON printers.
Re: Epson customers report Google Cloud Print causing printers to power down
#8We'll have Fusion reactors before solid and enjoyable printers.
We used to have solid and enjoyable printers, around about 1990 was the peak (LaserJet III).
Re: Epson customers report Google Cloud Print causing printers to power down
#9Re: Epson customers report Google Cloud Print causing printers to power down
#10How do you manage to engage an internal Google team on an issue? From the story: "We are working with Epson and internal Google teams to root cause this issue" I've seen many help forum threads go unanswered, after days and pages of postings.
Create a viral video, they notice when a lot of people are complaining about things vs a loud few.
It shouldn't require a marketing campaign to file a bug report.