Live data from Hacker News

Dashboard Ambush [slides]

tariq.co

1–10 of 14 posts

Re: Dashboard Ambush [slides]

#4
One problem he doesn't account for is that the community of users is often diverse and therefore ui complexity gets driven by corner cases. Often teams will start out with a visionary who holds the line for a while but gradually the pressure to add another bell or whistle increases until it is impossible to resist. For example coversion rates; if a feature is shown to drive up conversions by a small amount it will tend to get added, it doesn't take many of these discoveries to ruin an interface.

Re: Dashboard Ambush [slides]

#5
post #4

One problem he doesn't account for is that the community of users is often diverse and therefore ui complexity gets driven by corner cases. Often teams will start out with a visionary who holds the line for a while but gradually the pressure to add another bell or whistle increases until it is impossible to resist. For example coversion rates; if a feature is shown to drive up conversions by a small amount it will te…

Conversion and user engagement features as well. It's good for the product to have a user spend more time on it

Re: Dashboard Ambush [slides]

#6
post #2

Is this advocating removing dashboards? What do you replace it with then?

See the Product Hunt example. It's not that dashboards are bad, they should immediately be obvious what the user should do. The eBay example is good too - just wtf is going on there?

Re: Dashboard Ambush [slides]

#7
post #6
post #2

Is this advocating removing dashboards? What do you replace it with then?

See the Product Hunt example. It's not that dashboards are bad, they should immediately be obvious what the user should do. The eBay example is good too - just wtf is going on there?

[deleted]

Re: Dashboard Ambush [slides]

#8
post #6
post #2

Is this advocating removing dashboards? What do you replace it with then?

See the Product Hunt example. It's not that dashboards are bad, they should immediately be obvious what the user should do. The eBay example is good too - just wtf is going on there?

[deleted]

Re: Dashboard Ambush [slides]

#9
The biggest challenge is providing all the functionality that users want with a clean UI.

There's a trap and tradeoff in making an interface too clean: discoverabilty suffers.

Some users might never go beyond the simplest of use cases, but more advanced things need to go beyond that and it shouldn't be hard to find out how.

If users have to google how to do something, you have lost.

Apple is a good example of this. They value their clean and intuitive interfaces.

But I don't think they actually are. Give an iPhone to someone who hasn't used it in a while and see how well they handle things...

Re: Dashboard Ambush [slides]

#10
"Clearly define a functional happy path for the users' goal."

There is never just one functional happy path or goal.

Each user is uniq.

Even same user expectations and 'happy' path change with time.

Take the Airbnb example, yes, at one point you just want to book a new trip.

Maybe your looking for the invoice of a past trip?

Maybe you are looking for an old booking because a friend is going to that city and you want to recommend it.

The more users, the more goals.

Post reply on HN