Soylent halts sales of its powder as customers keep getting sick
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Re: Soylent halts sales of its powder as customers keep getting sick
#2Halt production? It seems these soylent formulations are versioned. So can't they revert back to an older version till they fix the issue? Or its not as simple as this?
Re: Soylent halts sales of its powder as customers keep getting sick
#3Halt production? It seems these soylent formulations are versioned. So can't they revert back to an older version till they fix the issue? Or its not as simple as this?
Is it the version or the process? This isn't software, you have a lot of mechanisms & parties in play.
The biggest thing at risk here is reputation. Let me draw a comparison: how much worse would it have been for Samsung to just halt production of the Galaxy S7 then to race forward and produce a new, still-exploding version?
Re: Soylent halts sales of its powder as customers keep getting sick
#4> “Our tests all came back negative for food pathogens, toxins or outside contamination,” the company wrote.
If that's true, then it could be part of the formulation that causes a small percentage of people to get sick. Maybe it's akin to how cilantro causes some people to have a very alkaline taste when they eat it.
Re: Soylent halts sales of its powder as customers keep getting sick
#5Still waiting for the facts, but I'm pleasantly surprised and impressed by Soylent's response. I think they're doing the right thing.
Re: Soylent halts sales of its powder as customers keep getting sick
#6Soylent absolutely doing the right thing, but I'll be upset if I can't get my Soylent as a result of this.
Re: Soylent halts sales of its powder as customers keep getting sick
#7I suffered very unpleasant nausea after eating bars from a particular shipment of Soylent food bars. Soylent is now forever (or at least in the near future) associated for me with those bouts of nausea. That's the unfortunate thing about nausea, one episode related to a particular food can ruin that food forever for you.
Re: Soylent halts sales of its powder as customers keep getting sick
#8Halt production? It seems these soylent formulations are versioned. So can't they revert back to an older version till they fix the issue? Or its not as simple as this?
they don't know what's causing it. If you just revert the formula, that doesn't mean the ingredient causing the problem has been removed. Contaminated soy protein is contaminated soy protein (for ex). Changing the amount of contaminated soy protein in your drink isn't going to fix anything.
Re: Soylent halts sales of its powder as customers keep getting sick
#9Halt production? It seems these soylent formulations are versioned. So can't they revert back to an older version till they fix the issue? Or its not as simple as this?
Is it the version or the process? This isn't software, you have a lot of mechanisms & parties in play. The biggest thing at risk here is reputation. Let me draw a comparison: how much worse would it have been for Samsung to just halt production of the Galaxy S7 then to race forward and produce a new, still-exploding version?
rollback both to a working combination?
in your analogy, it would be equivalent to Samsung putting its previous phone back into production.
Re: Soylent halts sales of its powder as customers keep getting sick
#10Shouldn't they be offering a refund option? Just saying "stop eating it and let us know" doesn't inspire much confidence.