OrderAhead is a technology startup that's reinventing the way the world shops.
Today, we help people eliminate the stress and frustration of senseless waiting. Ultimately, we believe that we can provide an unimaginable level of convenience, transparency, and value to both consumers and merchants through well-designed software.
We believe in growth, development, and pushing the limits of what's possible-for ourselves, our colleagues, and our company. We have unreasonably high standards and we're looking for people who share a passion and determination to join our world-class team.
jobs-dg@orderaheadapp.com
Operations Manager, Driver Growth San Francisco, CA
It's important to us at OrderAhead that everyone shares our intensity, grit, and passion for fulfilling our mission.
As an Operations Manager, your mission will be to develop and implement ideas that increase the acquisition and engagement of our fleet of independent contractors. In this cross-functional role, you'll work at the intersection of growth hacking, data analysis, product management, and marketing analytics to build scalable and repeatable methods for growth and retention. You’ll have your hands on the pulse of the on-demand industry.
Responsibilities - Contribute materially to growth & retention experiments and implementation - Optimize conversion rates for acquisition channels and mobile product features - Drive in depth data analytics to inform goal setting and strategic decision making - Model and monitor costs and lifetime value of new and existing programs - Identify, monitor, and report relevant key performance indicators (KPIs) - Help manage team that executes onboarding, supporting, and engagement tactics
Requirements - 2-3 years of finance, operations, or analytics related experience - Bachelor’s degree in economics, statistics or similar field - Organized and methodical, with incredible attention to detail - Creative, agile, and resourceful in a fast paced, uncertain environment - Dual empathy to interact with internal teams and independent partners
Bonus - Experience in statistical or behavioral analyses - Experience in design or conversion optimization - Experience with full suite of data analytics tools - Experience with database or programming languages