The Help Center That Everyone Hated

#1

Post by jyaker » Tue, Jan 12, 2016, 1:40 PM UTC

The Help Center That Everyone Hated
supportify.io

Re: The Help Center That Everyone Hated

#2

Post by dang » Wed, Jan 13, 2016, 8:48 AM UTC

Url changed from https://medium.com/@jordanyaker/the-help-center-that-everyon..., which points to this.

Re: The Help Center That Everyone Hated

#3

Post by michaelt » Wed, Jan 13, 2016, 12:20 PM UTC

  My days would usually start around 6/8AM and end
  somewhere between midnight and 3 AM.
  [...]
  I Was The Main Problem [...] my overall attitude was
  horrible (definitely a topic for another post)

If I made my employees work 21 hour days, I'd expect their attitudes to be horrible too.

Re: The Help Center That Everyone Hated

#4

Post by jyaker » Wed, Jan 13, 2016, 1:32 PM UTC

michaelt wrote: post #3

My days would usually start around 6/8AM and end somewhere between midnight and 3 AM. [...] I Was The Main Problem [...] my overall attitude was horrible (definitely a topic for another post) If I made my employees work 21 hour days, I'd expect their attitudes to be horrible too.

Post Author here!

I would probably expect the same thing from my employees as well. If I was to blame my bad attitude on the hours, that would be a total cop-out.

I've always had issues with soft-skills; especially in the area of attitude and communication skills. I've done a lot of work in the last couple of years to try and be a better communicator (and hopefully a better human being).

I'm still a work in progress though.