Live data from Hacker News

Mixpanel Lays Off 18 Employees

techcrunch.com

1–10 of 85 posts

Re: Mixpanel Lays Off 18 Employees

#2
MixPanel has very generous free plan and many free users. Sales people were hired to try to convert free users into paying customers. Plan failed, sales people shown the door.

This is why companies need to think really hard about freemium model. In case of MixPanel, many of their free users keep adjusting so they send just enough data to stay under free plan. They are probably not going to be persuaded by sales people to pay.

Re: Mixpanel Lays Off 18 Employees

#4
post #2

MixPanel has very generous free plan and many free users. Sales people were hired to try to convert free users into paying customers. Plan failed, sales people shown the door. This is why companies need to think really hard about freemium model. In case of MixPanel, many of their free users keep adjusting so they send just enough data to stay under free plan. They are probably not going to be persuaded by sales peopl…

As one of those free MixPanel users - their non-free plan is just too expensive.

I eventually stopped using MixPanel altogether. In a choice between "only get a small subset of data" and "get all the data, but super super expensively", I decided I just don't care enough and opted for no data. Or rather, the combination of gAnalytics and a few others is Good Enough (tm).

Re: Mixpanel Lays Off 18 Employees

#5
post #2

MixPanel has very generous free plan and many free users. Sales people were hired to try to convert free users into paying customers. Plan failed, sales people shown the door. This is why companies need to think really hard about freemium model. In case of MixPanel, many of their free users keep adjusting so they send just enough data to stay under free plan. They are probably not going to be persuaded by sales peopl…

If you are doing 25,000 of fewer events, you are probably not making much money.

Re: Mixpanel Lays Off 18 Employees

#7
post #5
post #2

MixPanel has very generous free plan and many free users. Sales people were hired to try to convert free users into paying customers. Plan failed, sales people shown the door. This is why companies need to think really hard about freemium model. In case of MixPanel, many of their free users keep adjusting so they send just enough data to stay under free plan. They are probably not going to be persuaded by sales peopl…

If you are doing 25,000 of fewer events, you are probably not making much money.

You actually get 200,000 free events if you put their badge on your website. The next tier is 500,000 events for $150/mo.

Re: Mixpanel Lays Off 18 Employees

#8
post #2

MixPanel has very generous free plan and many free users. Sales people were hired to try to convert free users into paying customers. Plan failed, sales people shown the door. This is why companies need to think really hard about freemium model. In case of MixPanel, many of their free users keep adjusting so they send just enough data to stay under free plan. They are probably not going to be persuaded by sales peopl…

This. We use Mixpanel's free plan and were recently hit up by their sales team. It's unfortunate because Mixpanel is an amazing product that we would be happy to pay for, but it's just too expensive relative to the value we get out of it.

Re: Mixpanel Lays Off 18 Employees

#10
post #2

MixPanel has very generous free plan and many free users. Sales people were hired to try to convert free users into paying customers. Plan failed, sales people shown the door. This is why companies need to think really hard about freemium model. In case of MixPanel, many of their free users keep adjusting so they send just enough data to stay under free plan. They are probably not going to be persuaded by sales peopl…

I had a really bad experience where a Mixpanel salesman aggressively cold emailed me on my personal email (I'm guessing he got it through Linkedin?) and continued to do so even though I told him not to contact me multiple times and that I had no ability to make or influence purchasing decisions for analytics software. I understand hustling, but at the time it came off as really desperate.
Post reply on HN