Earlier quoted context omitted.
No, I want management to develop a system to determine who is low-performing, document when those workers don't meet the standards of performance, and reference those documents when they fire someone. It's just asking for due process.
This sounds good, but in my experience bad employees were known to everyone. It was difficult to pinpoint exactly why they were bad or toxic, but pretty much everyone agreed. If you gave them some benchmark they would need to hit (e.g. close tickets, be on call, etc), they would be able to do so. So creating a documentation trail is difficult, especially if its based on people saying they don't think he does good wor…
Of course not. They fire people with different taste in music, or who don't listen enthusiastically to their complaints about other people, or who refuse them sexual favours, or...