Earlier quoted context omitted.
Things do not work well in general. DB is internationally infamous for its garbage service because everyone who has ever taken DB has a horror story. I lived in Germany some years ago and not once did I manage to catch a train that was on time for both arrival and departure. And this doesn't even touch on the topic of being stranded in the middle of nowhere as a regular occurrence.
As someone who has caught DB a fair number of times over the years, I think DB is most hated by Germans (who love to complain) and German locals. Maybe I've just been lucky so far, but as an Aussie it is hard to overstate the fact it is even possible to travel almost anywhere within the country and between several other countries by train for fairly cheap is already quite miraculous to me. Yeah, I've run into a fair…
Kidnapped by Deutsche Bahn
931–940 of 1001 posts
Re: Kidnapped by Deutsche Bahn
#932Earlier quoted context omitted.
As per my other comment, Swiss trains (especially SBB) are not as pleasant as they get credit for. I get a lot that "you know, in other countries it's much worse", and it reminds me of software hosting, where it was normal in the past to be offline occasionally. Then Google et al. came and showed that much more reliability is possible with good engineering. I think there would be a lot of room for improvement.
Unlike other commenters, I agree that there are some (arguably significant) things to complain about. The first one is price - tickets are quite expensive. I frequently travel Zurich HB -> Lugano. This is 200km and costs a whopping 120+ CHF round trip. Zurich -> Geneva, Zurich Bern are similarly expensive. However, it's a bit hard to fault them as Switzerland is an expensive country and perhaps the high prices keep t…
Re: Kidnapped by Deutsche Bahn
#933The term "kidnapped" is kinda over the top, but I can understand the author. I've travelled with Polish trains a lot when studying, and there were a few situations like this. Especially frustrating, if the train stops because of "some issue" while you can literally see the platform 200m away. No, you can't get out and walk the track (which will be guaranteed to be empty, because well, the train is broken) and take a…
Re: Kidnapped by Deutsche Bahn
#934Re: Kidnapped by Deutsche Bahn
#935Earlier quoted context omitted.
I worked for a massive German company you heard of, this sounds more like the typical German philosophy of strictly following the process -- as absurd as it might be -- and refusing to take initiative for anything that is not explicitly defined as one's responsibility. As a French, the culture shock was brutal and I never really got around that work attitude. I went through a similar issue back when I used to take a…
So much in German work culture - and also culture in general - is about covering your own arse. If you follow the procedure, even if the outcome is disaster, you are not at fault; you were just implementing the rules, and you cannot be held accountable. It's the fault of whoever came up with the rules, except that is usually not a single person, but some amorphous entity that ran through some decision making process…
Re: Kidnapped by Deutsche Bahn
#936Earlier quoted context omitted.
Yes, although quite often they forget not everyone speaks German. I once had a bit of Schadenfrunde while travelling in Netherlands, having the conductor telling us to switch trains in Dutch, and all my German fellow travellers wondering what it was all about.
I wonder what's the level of mutual ineligibility between DE NL (probably DE is easier to NL) but it's funny how Germans sometimes seem to play dumb and not understand a thing in NL
Re: Kidnapped by Deutsche Bahn
#937Earlier quoted context omitted.
You're touching on points that Ayn Rand touched on in Atlas Shrugged , which as it happens uses the dynamics of the running of a railway as a metaphor for organisational incompetence and which opens on a scene of railway workers refusing to take initiative and following policy blindly. Where she started to go a little weird is she thought anyone who had an idea had the right to just go do that, and society can go han…
Tracks 3, 4 and 7 at the station in question are not adjacent to a platform. It sort of makes sense to route a train over these if there is no stop planned there (intentional or not). Here's the map of the station: https://www.bahnhof.de/troisdorf/karte
This is basic management, it's basic competence.
The train was misrouted because nobody cared about routing it properly: the driver, the conductor, the signallers, the routers, the management. Something weird happened and everyone shrugged and started to hum "Que sera, sera" to themselves, rather than committing to doing a job in the passengers' interests.
Re: Kidnapped by Deutsche Bahn
#938Earlier quoted context omitted.
Interesting, TIL. Trains don't do that where I'm from for obvious safety reasons, but I understand infrastructure everywhere comes with different baggage.
Anywhere with third rail (which is predominantly London and the South-East of England) tends to be fenced off along the sides of the tracks or other things in place to strongly discourage you from walking onto the tracks. Given that a considerable amount of the UK rail routes date from the late 1800s there are a lot of places where tracks cross roads and therefore mix with other forms of transport (including pedestri…
Re: Kidnapped by Deutsche Bahn
#939Earlier quoted context omitted.
Things do not work well in general. DB is internationally infamous for its garbage service because everyone who has ever taken DB has a horror story. I lived in Germany some years ago and not once did I manage to catch a train that was on time for both arrival and departure. And this doesn't even touch on the topic of being stranded in the middle of nowhere as a regular occurrence.
As someone who has caught DB a fair number of times over the years, I think DB is most hated by Germans (who love to complain) and German locals. Maybe I've just been lucky so far, but as an Aussie it is hard to overstate the fact it is even possible to travel almost anywhere within the country and between several other countries by train for fairly cheap is already quite miraculous to me. Yeah, I've run into a fair…
It depends which route you take, but for a wide swath of the German population, your chance of an absolutely wretched experience seems to be around 1 in 4. That means that people are constantly weighing the desire for affordable, sustainable, comfortable transport that may go horribly wrong, against the (similarly unpredictable) endemic traffic jams and exhaustion of driving, and often choosing wrong. If you have no car, you're weighing more reliable but slow and uncomfortable and traffic-jam-prone buses, or simply avoiding the travel. Constantly making decisions on penalty of deeply unpleasant consequences without any way to actually reasonably judge your decision is a special form of miserable.
At least in the US, most of the time, there is no decision to make: you drive.
Re: Kidnapped by Deutsche Bahn
#940Earlier quoted context omitted.
American Express I get. No one uses that in Europe. Visa and Mastercard debit cards are what everyone uses and they work in all German ticket machines. You weren't trying to use a credit card where you? What language do you expect the Germans to use?
As someone travelling for the first time in a while - Wise has changed travel for the better, and dramatically. Managed 2 weeks in the UK without touching cash and the transactions between currency were inexpensive and quick. Massive fan.