This might be a good time for folks to go back and watch the first episode of James Burke's Connections: The Trigger Effect https://www.youtube.com/watch?v=NcOb3Dilzjc Interconnected systems can fail spectacularly in unforeseen ways. Strange that something so obvious is so often dismissed or overlooked.
CrowdStrike Update: Windows Bluescreen and Boot Loops
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Re: CrowdStrike Update: Windows Bluescreen and Boot Loops
#922Some Canonical guy I think many years ago mentioned this as their sales strategy a few year ago after a particularly nasty Windows outage: We don't ask customers to switch all systems from Windows to Ubuntu, but to consider moving maybe a third to Ubuntu so they won't sit completely helpless next time Windows fail spectacularly. While I see more and more Ubuntu systems, and recently have even spotted Landscape in the…
Re: CrowdStrike Update: Windows Bluescreen and Boot Loops
#923https://news.ycombinator.com/item?id=41002195&p=2
Re: CrowdStrike Update: Windows Bluescreen and Boot Loops
#924Wow, this hits close to home. Doing a page fault where you can't in the kernel is exactly what I did with my very first patch I submitted after I joined the Microsoft BitLocker team in 2009. I added a check on the driver initialization path and didn't annotate the code as non-paged because frankly I didn't know at the time that the Windows kernel was paged. All my kernel development experience up to that point was wi…
Re: CrowdStrike Update: Windows Bluescreen and Boot Loops
#925SMB here. Just spent a nine hour day fixing this. We had two machines that after a couple of reboots just came back up fine. We were trialing CrowdStrike and about to purchase next week. If their rep doesn't offer us at least half off, we are going with Sentinel One which was half the price of CS already. The incompetence that allowed this is baffling to me. I assumed with their billions of dollars they'd have tiers…
Re: CrowdStrike Update: Windows Bluescreen and Boot Loops
#926Wow, this hits close to home. Doing a page fault where you can't in the kernel is exactly what I did with my very first patch I submitted after I joined the Microsoft BitLocker team in 2009. I added a check on the driver initialization path and didn't annotate the code as non-paged because frankly I didn't know at the time that the Windows kernel was paged. All my kernel development experience up to that point was wi…
Shouldn’t that have been caught in code review?
Re: CrowdStrike Update: Windows Bluescreen and Boot Loops
#927Re: CrowdStrike Update: Windows Bluescreen and Boot Loops
#928Took down our entire emergency department as we were treating a heart attack. 911 down for our state too. Nowhere for people to be diverted to because the other nearby hospitals are down. Hard to imagine how many millions of not billions of dollars this one bad update caused.
It makes my blood boil to be honest that there is no liability for what software has become. It's just not acceptable.
Companies that produce software with the level of access that Crowdstrike has (for all effective purposes a remote root exploit vector) must be liable for the damages that this access can cause.
This would radically change how much attention they pay to quality control. Today they can just YOLO-push barely tested code that bricks large parts of the economy and face no consequences. (Oh, I'm sure there will be some congress testimony and associated circus, but they will not ever pay for the damages they caused today.)
If a person caused the level and quantity of damage Crowdstrike caused today they would be in jail for life. But a company like Crowdstrike will merrily go on doing more damage without paying any consequence.
Re: CrowdStrike Update: Windows Bluescreen and Boot Loops
#929Broken updates have cause far more havoc than being a few hours or even days late on a so-called critical patch.
Re: CrowdStrike Update: Windows Bluescreen and Boot Loops
#930https://arstechnica.com/information-technology/2006/10/7998/