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Reflecting on one very, very strange year at Uber

susanjfowler.com

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Re: Reflecting on one very, very strange year at Uber

#901
post #874

Earlier quoted context omitted.

It's not a problem for anyone other than the overly self-conscious, who are looking for reasons to explain their anxiety. Literally no one cares.

I believe I was rejected after a job interview because of not drinking. Another boss I had any a different job told me he fired someone for not partying with everyone else. If you went to these parties and didn't drink, the boss would harass you all night. I agree with you that many people are just self conscious, but it's not exclusively that way.

Both of your cases sound like shitty places to work.

Re: Reflecting on one very, very strange year at Uber

#902

Earlier quoted context omitted.

Suing would have lots of negative consequences, and few upsides. It would take up months of time, be immensely frustrating, stressful and lead other employers to be wary of you in future (even if most wouldn't admit it). Your name would be dragged through the mud by Uber in an attempt to derail the case, and you'd become an online target for haters (as with Ellen Pao). All for some uncertain monetary reward. Who need…

If this article catches public attention, Uber will attempt to bring these canons to bear anyway.

They will have less ammunition.

In a suit the defendant can paint the person bringing it as a money grabber (like the people did with the McDonalds hot coffee case.) Someone posting a blog has much less to gain personally, so you just look like a jackass if you try to paint them in a negative light unless they are actually a really bad person.

Re: Reflecting on one very, very strange year at Uber

#903

Earlier quoted context omitted.

Lyft kept operating, Uber reacted to the strike by fixing low prices ensuring good will with desperate customers.

That's not the effect of turning off incentives that get more driver to go tot he area. Instead Ubers actions made it so that an increase in demand was not followed up with an increased amount of available drivers at the airport. It doesn't help you if prices are low if there are no cars available. This was in my opinion a very appropriate way to respect the strike without forcing drivers to not make money unless the…

I've had this argument several times already, I'll sum it up one last time:

Lyft operating as normal: "Fuck this strike, making me pay tons of money bc of surge pricing"

Uber operating without surge: "OMG Uber my savior!!!!! / (can't actually find a cab bc of lack of availability) Whatever, not their fault, it's the stupid strike after all"

It was a calculated cynical ploy like literally everything else Uber does. I have no patience with them, particularly in a thread discussing sexual harassment within. Feel free to spin it as "a very appropriate way to respect the strike" or whatever.

Re: Reflecting on one very, very strange year at Uber

#904
post #595

Earlier quoted context omitted.

Drink soda water w/ bitters. Looks like a drink, tastes good, and satisfies anyone actually drinking. I drink regularly; but every now and then I'll go a week or month without drinking. I'm currently in the middle of one of these periods; but I've still gone out to happy hour or events that involved drinking every day since it's started. I manage to have just as much fun sober drinking soda + bitters.

Slightly OT, but do you have a recommendation for bitters other than Angostura? I like it, but I'd like to diversify my home cabinet.

Peychaud is probably the second biggest brand. Since I drink this at bars, it really depends on what they have on hand. Most good bars will have a selection of 5-10+ different bitters. I like grapefruit bitters; I've also had really good spicy chili bitters. Many like orange bitters. Just ask the bartender for recs, they usually love chatting about this stuff.

The best part of this drink is that they rarely charge me anything for it. I'll usually tip a couple bucks per drink, and everybody ends up happy!

Re: Reflecting on one very, very strange year at Uber

#905

Earlier quoted context omitted.

That's not the effect of turning off incentives that get more driver to go tot he area. Instead Ubers actions made it so that an increase in demand was not followed up with an increased amount of available drivers at the airport. It doesn't help you if prices are low if there are no cars available. This was in my opinion a very appropriate way to respect the strike without forcing drivers to not make money unless the…

I've had this argument several times already, I'll sum it up one last time: Lyft operating as normal: "Fuck this strike, making me pay tons of money bc of surge pricing" Uber operating without surge: "OMG Uber my savior!!!!! / (can't actually find a cab bc of lack of availability) Whatever, not their fault, it's the stupid strike after all" It was a calculated cynical ploy like literally everything else Uber does . I…

Except Uber did not disable surge until a half-hour after the strike ended.

Re: Reflecting on one very, very strange year at Uber

#906

Earlier quoted context omitted.

> And you should talk to some of your fellow workers and ask if they all think they're being fairly compensated. Even aside from the issue of salary, tech workers are rarely given a fair stake in ownership in the company, and their equity grants often come with lots of clauses to deprive them from what little stake they have. Who decides what is fair? You? Tech workers? Speaking about fairness as though it's objectiv…

> Who decides what is fair? You? Tech workers? Speaking about fairness as though it's objective or straight-forward isn't doing anyone any favors. The beauty of a union is there doesn't have to be an objective definition. A union gives you a democratic voice to advocate for what you think is fair. Without organized labor power, your voice is completely ignorable. > Speaking generally, if employees aren't getting a fa…

> The beauty of a union is there doesn't have to be an objective definition. A union gives you a democratic voice to advocate for what you think is fair. Without organized labor power, your voice is completely ignorable.

This is silly; non-union employees have a democratic voice and the ability to advocate for "what they think is fair", and their voices aren't completely ignorable or else everyone would make minimum wage.

Perhaps there is some gross advantage to collective bargaining, but unions (in the U.S. at least) seem to discourage productivity, competition, and common sense while fostering corruption. These costs drive employers toward automation or outsourcing, thereby eliminating the very jobs they purport to protect. In my view, the cost of unionizing is too high for all but the most extreme circumstances.

> This is a completely naive understanding of what finding a job is like. Leaving a job can be a strike against a person in the hiring process, not to mention it consumes a lot of time, leaves someone uncompensated and without benefits during the process, etc. This also assumes engineer competency is something we can effectively gauge in the hiring process or otherwise (just search "hiring" on hacker news to get the general sentiment among engineers about how good we are at this).

You're conflating efficiency with fairness. Also, there's no need for an employee to quit before beginning to look for another job.

> Imagine if this was the suggestion given to factory workers and coal miners and the early 20th century (not that I think the worker conditions are comparable, but its illustrative of how naive it is to believe that market forces are sufficient for providing fair compensation). This is a marginalist's definition of "fair" that doesn't jive with any real human person's.

See my previous statement about exceptional circumstances, and take care not to confuse a depressed economy with unfair allocation of resources (although both a shrunken economy and anti-competitive practices contributed to poor conditions during the Great Depression). Maybe market forces alone aren't enough to guarantee fair distribution, but your analogy doesn't demonstrate as much.

> The real question is why you are so fervantly against having a democratic voice in the workplace.

This isn't my position, so I'm not sure how to answer your question... It sounds like you're conflating unionization with "having a democratic voice in the workplace"?

Re: Reflecting on one very, very strange year at Uber

#907

Earlier quoted context omitted.

Doctors, lawyers, professional athletes, and leading Hollywood actors and actresses might all be overpaid relative to other professions, and yet they all have professional organizations, even unions, representing them. What makes software engineers so exceptional?

What do we, collectively, as tech workers want?

Well, for instance, some amount of power to bargain for better treatment and basic protections, like say a healthy/safe workplace where you don't have to worry about being harassed by a superior and then ignored by HR.

Right now, companies like Uber can treat workers poorly -- apparently at a policy/organizational level even -- because the only thing they feel they have to fear is a bit of bad PR. No one has these workers' backs. HR is concerned with protecting the company. And the workers likely don't have the time, money nor stamina to fight a huge corporation with a lawsuit.

That's why workers need to band together to look out for one another. The deck is already stacked against them.

Re: Reflecting on one very, very strange year at Uber

#908

Earlier quoted context omitted.

I would guess that this happens more often than you imagine. Women often don't share stories like this for fear of retribution at their current company or future companies, or because they think you won't believe them. In addition NDA's are often a condition of receiving severance. Most women in Silicon Valley have had experiences similar to those mentioned in the article (HR disbelief, multiple women reporting same…

Well, it sounds like she quit, wasn't fired/laid off, so a severence package probably doesn't apply (although if the rumors about how bad Uber is to work at are true, perhaps they do offer severance packages to those quitting...).

I know multiple women at other companies who have been offered severance after they quit just to keep quiet about how bad things are. Not rare.

Re: Reflecting on one very, very strange year at Uber

#909
post #871

Earlier quoted context omitted.

Have you tried asking them? It feels vaguely ridiculous to expect hard data and facts on things of "people told me". I know I have female friends who have told me similar stories, but I couldn't for the life of me remember how many, nor would I want to start iterating these anecdotes to a stranger on the internet. In exactly the same way it would be to start statistically analysing any other statement on "people told…

I took issue with the "I guess it is very common that women expect that kind of harassment", because it plays into sexist stereotypes. I think in these matters )(sexism, racism, bias), it pays to be precise. How else can you counter bias? What if countless people told me they had been mugged by black people? Don't understand your comment about lines in the sand. What do you mean?

A very large part of the problem is that claims of harassment are waved away, and the same people are allowed to harass again and again. There's a lot of evidence pointing to "believe women when they say they are harassed."

Re: Reflecting on one very, very strange year at Uber

#910

Earlier quoted context omitted.

The real problem in Uber's engineering orgs is that Uber hired too many people for too few real projects. From what I learned from my friends in Uber, many teams had largely overlapping responsibilities, and therefore created bogus projects to justify their existence. Their standard MO is picking a missing feature in a service, and then creating a new system that implemented that feature. It might be okay if all the…

I have literally never seen stack ranking mentioned in any context but horror stories and toxic company culture. What on earth possesses people to keep using it?

Management is interesting because you can be a terrible manager yet still have a successful career at it.

A lot of competent management practices seem counter-intuitive if you've never been exposed to them. Most managers I know have have never even read a book on the subject. Management is often the blind leading the blind. Most likely this kind of environment will scare away any good managers, so the cycle continues.

So, unfortunately, it shouldn't be surprising that these counter-productive practices continue.

That said, reports like this never cease to amaze me.

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