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How Apple’s iCloud Drive deletes your files without warning

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Re: How Apple’s iCloud Drive deletes your files without warning

#92
post #6

And iBooks dropped all metadata at some point. The wrong network setting on iTunes nukes all your album art. iCal sync is a cruel joke. The moral is don't use Apple cloud services for anything you care about.

> The moral is don't use Apple cloud services for anything you care about.

The moral is don't trust ANYONE for anything you care about [1]. Especially free services - the free service you use can go under or away in a matter of days. Example: google code.

I'm not saying don't use "cloud" services - but always think about what will happen if someone attempts to delete the wrong LUN on some random SAN.

[1] http://www.businessinsider.com/amazon-lost-data-2011-4

Re: How Apple’s iCloud Drive deletes your files without warning

#93

Title is misleading. This is an isolated edge case, although clearly one that should be addressed.

Hmm, dragging and dropping files on a Mac isn't an edge case, it's a common activity. The question is, is this bug reproducible? Also, it's reminiscent of the Steam on Linux bug (though not as catastrophic); it's well within the realm of possibility.

I question how common it really is. I, for example, rarely move anything out of Dropbox. Further, you have to have not synced the files AND say ok to apples warning. I'm sticking with edge case, albeit one that violates expectations and should be fixed.

Re: How Apple’s iCloud Drive deletes your files without warning

#94
post #13

Dropbox's event log has saved me so many times. I have recovered pictures of my family that mean a great deal to me. I even get an email if lots of files were deleted, and the API is amazing. That's why I love Dropbox, the file sync is their bread and butter, their core business and not just a feature.

"Dropbox is a feature, not a product" - Steve Jobs

This is a thread about how poorly Apple has managed to implement this as a feature rather than a product.

The context makes your quote sound like hubris rather than wisdom.

Re: How Apple’s iCloud Drive deletes your files without warning

#95
Software having bugs is understandable and people live with it. But there are a few areas where such fuckups are just unacceptable. Deleting files, photos, security stuff etc fall in that category. And as more and more stuff move to the cloud, companies better understand the priority of this.

Re: How Apple’s iCloud Drive deletes your files without warning

#96
post #78
post #52

Earlier quoted context omitted.

OS X was mighty fine. It's been getting progressively worse in my opinion.

I don't see anything really worse about it. That's just what people like to say without any quantifiable metrics (usually just with some random data points about this or that bug, but not quantifiably compared to previous releases). Millions of people use it everyday for professional work, including in film and music studios, where stability and timely performance are much more paramount than for some corporate cubic…

"Plus the upcoming release is a "Snow Leopard" like bugfix affair too, which will help things."

It is ? You are referring to Yosemite ? Genuinely curious...

Re: How Apple’s iCloud Drive deletes your files without warning

#97

Earlier quoted context omitted.

Apple doesn't have the right organizational structure to support cloud services across apps to a level of consistency and quality that Google and Amazon does. Nathan Taylor explains this quite well. http://praxtime.com/2013/11/03/apple-strat-tax-voice-as-god-...

Speaking as a former resident deep in Cue's org, I believe this is common knowledge internally, but there isn't alignment on how to address it. Even at the IC level, most people I spoke with are aware of Apple's shortcomings in services. Services are not the favored child at Apple. iOS and hardware are, because of revenue. Services ICs know that, and it hits morale directly; I saw (and felt) this. There are attempts…

It's not like it was good before Cue either (see MobileMe) - as you said it's the general culture of Apple as a whole.

Not sure how that gets fixed.

Re: How Apple’s iCloud Drive deletes your files without warning

#98

Earlier quoted context omitted.

That's been available for some time via iCloud.com.

@Someone1234 Please don't delete a question that has been responded to. He asked when iCould would have a web service, which it is has had for a while.

It does, but doesn't work in mobile browsers. I ws able to navigate to the webapp despite the site being not responsive, but I could only get it working as a desktop site in Chrome(anybody know how in safari?) and couldn't download or mail the file from there without getting a bug.

Re: How Apple’s iCloud Drive deletes your files without warning

#99

I have a close friend who is homeless. He synched his iCloud to iPhoto on my Mac. I later learned that he is a heroin addict. Now he has disappeared. I dont have a clue what happened to him. I had a look through his photos recently. Only a few came from his time of homelessness. In the others he is far healthier, more muscular and surrounded by friends, family and coworkers. I resigned in protest from AMCC because I…

Is there some reason you are downvoting this?

While I didn't downvote this, I can't see your comment as remotely relevant to a story about an iCloud syncing bug.

Re: How Apple’s iCloud Drive deletes your files without warning

#100

Earlier quoted context omitted.

Is there some reason you are downvoting this?

While I didn't downvote this, I can't see your comment as remotely relevant to a story about an iCloud syncing bug.

My point is that data loss can lead to more than inconvenience and expense, it can lead to the loss of cherished, irreplaceable memories.

While I have since backed up my friend's photos, there are ways they could have been lost forever.

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