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ADP intentionally broke its Zenefits integration

news.ycombinator.com

91–100 of 129 posts

Re: ADP intentionally broke its Zenefits integration

#91
post #8

Engineer at Zenefits. Can confirm this.

Since we conveniently have an inside man, which one of the payroll providers would you recommend us use when we start a startup?

Use ZenPayroll. They've had a good relationship with Zenefits since the start. And they're both YC, so it's unlikely that will ever end.

Re: ADP intentionally broke its Zenefits integration

#92
post #84
post #8

Engineer at Zenefits. Can confirm this.

Why not buy up some other domains and setup forwarding to your Zenefits employees. This way ADP can't block you and your customers still get the benefit!

Why not make the vendor an email address on the customers domain? We do that all the time for contractors.

Re: ADP intentionally broke its Zenefits integration

#94
post #58

Earlier quoted context omitted.

In a well designed system this kind of segmentation and isolation can be done in a way that is transparent to the user experience. TL;DR Have your front end talk to multiple backends-

Is this using "TLDR" as a synonym for "hint"?

I'd guess it's just turning into "thing to put at the end of a post" much like "meme" became "picture with unrelated words on top"

Re: ADP intentionally broke its Zenefits integration

#96

ADP online access is awful. They make up a username for you, some combination of first initial, last name @ company name. Then the login isn't a modern system, it's the old "authentication required" browser pop up, which disables any user remembering or password managers. Such a pain to deal with!

Agreed. ADP web interface is the WORST.

Re: ADP intentionally broke its Zenefits integration

#97
post #49

Earlier quoted context omitted.

I see you getting downvoted, but I don't think that's fair. Whether people like it or not this is almost certainly how ADP views the situation. The term "disintermediation" used to be tossed around 10-15 years ago, to describe the process of upstart tech companies getting between older, slower moving companies and their customers. ADP is definitely in the older, slower moving category. Defense is probably the only re…

Sorry to quibble, but I don't think that's what "disintermediation" means. Disintermediation typically refers to "cutting out the middleman", not introducing additional middlemen. Cf: https://en.wikipedia.org/wiki/Disintermediation

It's been a long time since I heard the term, probably late 90's or somewhere in that timeframe. At the time I was in the banking business and there were various services that were launching with the idea of aggregating bank accounts, rolling up loan offers into portals, etc. The term "disintermediation" was used as a label for what happened to you if you let someone else capture your customer's attention and just treat you like a supplier. I'm sure there were other uses at the time, and later.

Re: ADP intentionally broke its Zenefits integration

#98
post #9

ADP has some of the worst online offerings. In order to see my paystub or signup for health coverage I use one site. To request time off I have to use a different ADP site. Both have different usernames and passwords. Both sites look like they were made in the IE 5/6 web development drought. I have no real complaints though with how everything actually works though, never had an incorrect paycheck or messed up PTO.

It sounds pretty similar to every 3rd party or in-house payroll/timekeeping system I've ever used, then. These things tend to be implemented silo-style because the company might change insurance providers and not payroll providers, or vice versa, ditto pension plans, health savings accounts, etc.

Re: ADP intentionally broke its Zenefits integration

#100
post #21
post #9

ADP has some of the worst online offerings. In order to see my paystub or signup for health coverage I use one site. To request time off I have to use a different ADP site. Both have different usernames and passwords. Both sites look like they were made in the IE 5/6 web development drought. I have no real complaints though with how everything actually works though, never had an incorrect paycheck or messed up PTO.

I used to send a monthly email asking for my payroll slip since VS2013 required an upgrade to IE 10/11 and adp was only able to run on IE 5-9. The thing that always got me was the error message which ran something like: "please update your browser to a compatible one from this list of 4 year old software, your current browser is not advanced enough". Sigh.

Cut them some slack. How could they anticipate that you would be running a browser from the future? /s
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