Just this morning there was a story on NPR about how Uber has price-gouging built into their system: during a snowstorm you may pay something like 5x the normal fare.
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Uber rival accuses car service of dirty tactics
91–100 of 218 posts
Re: Uber rival accuses car service of dirty tactics
#92Wow. This is low. The statement is absolute bullshit too: "In this instance, the New York City team was a bit too ambitious and we'll make sure they tone down their sales tactics." No, this is unacceptable. This sort of fraudulent behavior deserves consequences larger than "hey, stop that". I live in NYC. The Uber app has now been banished from my phone. It's too bad the Gett app is kind of an unpolished turd.
> No, this is unacceptable. This sort of fraudulent behavior deserves consequences larger than "hey, stop that". If you're suggesting that they should be prosecuted, then we can argue that, but Uber is not able to prosecute members of its team. What do you expect Uber to do, other than to stop the behavior?
Well Uber can dismiss the employees.
But Gett can take Uber to court, and possibly make a criminal complaint.
Re: Uber rival accuses car service of dirty tactics
#93Wow. This is low. The statement is absolute bullshit too: "In this instance, the New York City team was a bit too ambitious and we'll make sure they tone down their sales tactics." No, this is unacceptable. This sort of fraudulent behavior deserves consequences larger than "hey, stop that". I live in NYC. The Uber app has now been banished from my phone. It's too bad the Gett app is kind of an unpolished turd.
> No, this is unacceptable. This sort of fraudulent behavior deserves consequences larger than "hey, stop that". If you're suggesting that they should be prosecuted, then we can argue that, but Uber is not able to prosecute members of its team. What do you expect Uber to do, other than to stop the behavior?
Fire people?
Re: Uber rival accuses car service of dirty tactics
#94[deleted]
Wow. The fact that this is being done in other cities, with two other competitors, and that they have names for this tactic shows that this is a company wide pattern at Uber rather than something the entire Uber New York team just thought up one day.
It is hard for something this unethical, and almost certainly illegal, to happen at several major Uber offices against at least three different competitors, and have its own name -without it being the company culture.
Re: Uber rival accuses car service of dirty tactics
#95This is one of the reasons traditional cab services are heavily regulated: to avoid these sorts of battles. It's in the interest of a municipality to have stable, predictable, reliable public transportation. Price wars, selective service, and tactics like these disrupt that stability.
Re: Uber rival accuses car service of dirty tactics
#96Earlier quoted context omitted.
To play devil's advocate; how would you have had them handle the New Year's Eve situation better?
Did you read their statement? They were more worried about being associated with the accident than the accident itself. Lots of weasel words and excuses in trying to claim that the driver didn't work for them, or that the driver wasn't active or doing a trip. If I worked for Uber, I would have posted something simple and left it at that e.g. "We have been informed by law enforcement that there has been a traffic acci…
Just to play devil's advocate, would you apply the same standard to Musk's handling of the Tesla fires? His primary concern there seemed to be to disavow responsibility and blame the driver. While it's true that the fires were driver error, that doesn't change how combative he is about criticism (see: top gear).
Re: Uber rival accuses car service of dirty tactics
#97Wow. This is low. The statement is absolute bullshit too: "In this instance, the New York City team was a bit too ambitious and we'll make sure they tone down their sales tactics." No, this is unacceptable. This sort of fraudulent behavior deserves consequences larger than "hey, stop that". I live in NYC. The Uber app has now been banished from my phone. It's too bad the Gett app is kind of an unpolished turd.
> No, this is unacceptable. This sort of fraudulent behavior deserves consequences larger than "hey, stop that". If you're suggesting that they should be prosecuted, then we can argue that, but Uber is not able to prosecute members of its team. What do you expect Uber to do, other than to stop the behavior?
I can't believe they haven't fired the employees that did it and the management that allowed it.
Re: Uber rival accuses car service of dirty tactics
#98Wow. This is low. The statement is absolute bullshit too: "In this instance, the New York City team was a bit too ambitious and we'll make sure they tone down their sales tactics." No, this is unacceptable. This sort of fraudulent behavior deserves consequences larger than "hey, stop that". I live in NYC. The Uber app has now been banished from my phone. It's too bad the Gett app is kind of an unpolished turd.
It's pretty clear they were doing this to harvest phone numbers of drivers (why does Gett give out their drivers' phone numbers?) rather than any attempt to actually disrupt Gett's business. I would be rather hesitant to call this "fraud", as that's a very serious allegation.
Re: Uber rival accuses car service of dirty tactics
#99Earlier quoted context omitted.
I would make a 99% bet that your personal auto insurance explicitly denies covering you if you are driving a vehicle for money.
I'd make a 100% bet. These services try to muddy the waters though from what would otherwise be clear cut. Lyft for example brands themselves as a "friends giving friends" rides type of arrangement and they call the money exchanged a "donation" so they tell drivers, "who is your insurance company to say you can't do that"! Uber acts like personal insurance will cover it as well if you are an UberX driver but then in…
Anyone driving for Uber should not use their personal vehicle until they receive a signed copy of Uber's ACORD certificate with:
1) Checked "Automotive Liability" section
2) One or more of the following checked boxes underneath the "Automotive Liability": - "Any Autos" - "Hired Autos" - "Non-Owned Autos"
3) Your name listed as a "named insured" in the "CERTIFICATE HOLDER" area at the bottom
Re: Uber rival accuses car service of dirty tactics
#100This type of behavior is often swept under the rug in the startup world, eg. Airbnb hijacking Craigslist: https://news.ycombinator.com/item?id=261024
Until the link above is fixed, try this article for an overview:
How AirBnB Became a Billion Dollar Company http://davegooden.com/2011/05/how-airbnb-became-a-billion-do...
TLDR: Dave Gooden setup a honeypot on Craigslist to test whether AirBnB staff were creating fake Gmail accounts to spam Craigslist users & suggest they should post their vacation house listings on AirBnB instead.