Earlier quoted context omitted.
Matrix's biggest blocker is that it doesn't work very well . You try it, you get a worse experience than Discord, you switch back to Discord. I hope the Matrix project figures this out one day.
What do you hope they'll figure out by ambiguous feedback like this? What exactly is worse? Is it possible it's just different, and that translates to "worse" although maybe it's actually on purpose? What specifically is it that doesn't work well for you?
For instance when you click on a new room and the messages are stuck in a loading state forever. Or when you sign out and sign back in and need to reset decryption keys and can't read message you received before signing in