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My car’s OTA update broke Android Auto

imdanielkendall.com

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Re: My car’s OTA update broke Android Auto

#91
post #23
post #19

Earlier quoted context omitted.

>It’s just disabled on the cars sold without the option. So exactly like software licensing? Most apps nowadays don't even require a purchase to download. The download is free but you need to pay $4.99/month subscription to use, or $99.99 for a "lifetime subscription". The code's are all there. The author just doesn't want you to use it.

Ahh, DRM-ed cars. I should have seen that one coming, really.

Geohot should focus his attention on jailbreaking cars now

Re: My car’s OTA update broke Android Auto

#92
post #54

Earlier quoted context omitted.

> heated steering wheel As a licensed driver who resides in the Sonoran Desert, can you even imagine the horrific visions that just flashed before my eyes? We often joke around here that wearing oven mitts is a good way to get our cars started in the late afternoons. It's not really a joke. I personally have several pairs of gloves, and I never fail to don those gloves when I go out, whether I am walking, riding an e…

I scoffed at it, as someone that grew up in California and never lived anywhere cold. Man, when it's freezing outside, it's awesome. I wouldn't buy a car without it now.

I put heated grips on my motorcycle. I thought it seemed dumb, your hands are out in the wind, and the back of your hands will still get cold. Nah, it warms up your whole body and it's a total game changer.

Re: My car’s OTA update broke Android Auto

#93

Auto manufacturers need to realize that one bad software experience means lost sales of entire cars. Fail to provide a good experience at the cost of your brand for years to come.

We just sold our 2025 Subaru Outback specifically because the software experience was bad. To exit a climate control modal on the screen you have to find and tap a tiny red "X" box in the furthest corner of the screen from the steering wheel.

God... Subaru's whole interface is a horrific looking clusterfuck. That big-ass screen and it's just a huge waste.

I've driven the 2025 and the 2024. The 2024 not only had all the crappy UI, but the driver assistance features were also alerting you constantly, and they were terrible. I was amazed how much they toned it back and improved it with the 2025.

Still wouldn't buy either of them personally. The constant nags and alerts are so fucking annoying and distracting. The seat belt chimes that don't shut off and get louder and louder make me want to rage so hard. I am religious about wearing my seatbelt, so there's absolutely no reason for it to piss me off so bad.

Re: My car’s OTA update broke Android Auto

#94

Earlier quoted context omitted.

if the giga rich pushing this latest ai wave manage to convince a single safety critical industry to deregulate, we are all boned

That’s true, however a properly engineered safety-critical system provides separation between assurance levels, so you don’t need to have the same level of assurance for the infotainment system software that you do for safety-critical displays and controls. The FAA has historically done a good job on this front with aviation (notwithstanding the 747 MAX debacle, which was a failure implicating flight control software…

don't know where you sourced your perspective but yea based on the reports ive heard from automotive engineers, coding in autosar is the direct opposite of wild

Re: My car’s OTA update broke Android Auto

#97

Auto manufacturers need to realize that one bad software experience means lost sales of entire cars. Fail to provide a good experience at the cost of your brand for years to come.

Auto manufacturers just don't know how to do software. They don't understand it. They treat it like just another line item on the BOM: Like a bolt or a gasket. Source it from the cheapest provider, give them checkbox requirements, and then spoon it into the car on the assembly line somewhere. They don't think of it as an ecosystem to build off of, or as something to make beautiful to compete with other car makers. It's just another costly assembly that they bolt onto the car and forget about.

Re: My car’s OTA update broke Android Auto

#98
post #67

The practical solution here would be closing the feedback loop with customers. The business does want happy customers, it's important they return to purchase in 5 years. The problem with car companies is that they don't get immediate feedback (telemetry, tickets, etc) when they do push an issue. And they obviously don't have gradual roll outs the way tesla does. Rather than hamstring all software by requiring DOT tes…

Rather than hamstring all software by requiring DOT testing before firmware updates are published... I don't know how the rules work in the UK or Ireland where the author is, but the US has no such mandatory testing. Also, all manufacturers have telemetry these days and the ones I'm familiar with all do gradual rollouts (to varying levels of competence). You basically can't do immediate rollout given the scales invol…

You're right the facilities may be there for telemetry & feedback, but none of the Tesla competitors are structured to manage that telemetry and feedback. Often the brands are repackaging software from vendors (e.g. Bosch) that are terrible at fixing things.

Let's face it, this really is about Tesla, vs the rest of the major players (ford, kia, VW etc)

Re: My car’s OTA update broke Android Auto

#99

Kia just did this with their EV9 update - it broke CarPlay with a blank screen a few minutes into driving, which then reverted itself a minute later. Another OTA mostly resolved it. Neither of these updates explained what happened or what the fix was.

Let me be a devil's advocate here: you have essentially two options.

1. You write release notes thet contain technical details. Less than 1% of your customers understand them. More than 90% probably won't even care, let alone understand the document. And then there are the folks who get confused or scared and reach out to customer support with weird questions. This generates extra workload.

2. You explain nothing. The release simply is. The technically minded people are mildly annoyed. A few customers affected by open issues wonder if it's fixed now. The rest of them doesn't even care that there is an uodate and carries on with their lives. Customer service continues to complain about the usual bunch of random and weird customer issues.

It's quite natural to start doing (2) in a consumer facing business, isn't it?

Re: My car’s OTA update broke Android Auto

#100
post #74

If we had a software building code, it could mandate the testing procedures for consumer devices, like a car's headunit firmware. This building code could be backed by an industry body that could revoke its certification from manufacturers if they don't comply with the code. Super-advanced-testing-procedure #1: plug a phone into a test car and check it works before release . (This software building code is more neces…

Plug one of every combination of vendor, model, OS, and config into the car and check if everything works. That’s what would be required to actually ensure functionality.

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