I found this to be an issue on YouTube. It wasn’t necessarily malicious. I often put on a no-talking video in the background while reading and the ad interruptions became really loud. I eventually just ended up subscribing, but this is great to see.
I don’t think YouTube normalizes the audio on their videos. I have no idea why, but that could easily become a quiet video that leads into a -16 LUFS ad that blows your ears out.
If it’s a video of someone speaking in a quiet voice it shouldn’t have to have an average volume level of a new Metallica video. Forcing people to use heavy dynamic range compression to get it there would not be good.