91–100 of 138 posts
I have to say, I do respect Anthropic's honesty for their status page. Most service provider seem allergic to declaring an outage... It is a weird thing to respect come to think of it... Having an accurate status page should be the baseline, but that's the world we live in.
One of the least transparent companies I've been a customer of.
It's strange to think how dependent people have become on these tools to the point where they can't function until they're back to normal.
I wonder how long it will take the software industry to re-learn the 2010s lesson, that basing your entire business on (and in this case, firing half of your employees and replacing them with) another company’s API is a bad business decision
Frontier models being in the hands of a handful companies does not help either. Let's hope that the open weight movement changes that soon.
downtime is always going to 'scale' poorly against loads that require a lot of hardware thrown at them, even with lots of good fail-over -- probably worse for the small vendors because they don't have the contracts supplying them with hardware first so availability is already at a premium for them.
so, I guess i'm saying yeah I hope frontier-level-models get out soon in the open arenas, but I suspect the same or similar level of exclusivity will exist as long as they take that much compute to operate.
I have to say, I do respect Anthropic's honesty for their status page. Most service provider seem allergic to declaring an outage... It is a weird thing to respect come to think of it... Having an accurate status page should be the baseline, but that's the world we live in.
I can't think of a single big provider that does not provide a status page. Not a lot of them provide uptime in % values, but Anthropic doesn't either.
I’m thinking for example of Apple having a multiple hour outages a couple weeks ago, preventing anyone be from installing debug apps on devices. Yet, everything was green the entire time.
I wonder how long it will take the software industry to re-learn the 2010s lesson, that basing your entire business on (and in this case, firing half of your employees and replacing them with) another company’s API is a bad business decision
What makes you say it is a bad business decision? It seems to be a fine decision to make for things like AWS, since when it goes down, a ton of websites go down and no one blames the site. There is no way to know whether it is a good or bad business decision just because they can go down when a third party goes down. For example, if you save $50 million a year by firing half your employees and replacing them with AI,…
I honestly don't care nearly as much as I used to, because I used to be more upset over this. Now, I simply wait to see how much is enough to rile up average Joe and Jenna.
I have to say, I do respect Anthropic's honesty for their status page. Most service provider seem allergic to declaring an outage... It is a weird thing to respect come to think of it... Having an accurate status page should be the baseline, but that's the world we live in.
Most service provider provides outage status page.
I wonder how long it will take the software industry to re-learn the 2010s lesson, that basing your entire business on (and in this case, firing half of your employees and replacing them with) another company’s API is a bad business decision
we have a big dependency on AI, both for developers (can survive without it, mostly habits) and internal workflows (very hard to go without it). So we decided to unplug from cloud AI, rent our own GPU and use an open model for both scenarios. We have been very happy with it so far, 60% cheaper and around 50% faster
Claude.ai is down… Powered by Atlassian StatusPage. SaaS is dead, but even Anthropic needs SaaS!
Agree with your statement overall but to be honest, status pages are the only SaaS which might make sense. For example, some hosting providers themselves who sell VPS etc. won't run their own website in their VPS and I asked one of the providers why and they mentioned because if they do and the servers go down, their website would 404 too, so they host on other infra in a sense for better redundancy. Isn't there a th…
Earlier quoted context omitted.
That's why AI isn't really a tool here. You can buy a new drill. If you replace all your house builders with a house factory then you're utterly reliant on the company that makes the factory.
Or you can code without AI you know? If the company that makes the factory goes down you can fall back to the previous method.
I wonder how long it will take the software industry to re-learn the 2010s lesson, that basing your entire business on (and in this case, firing half of your employees and replacing them with) another company’s API is a bad business decision
What makes you say it is a bad business decision? It seems to be a fine decision to make for things like AWS, since when it goes down, a ton of websites go down and no one blames the site. There is no way to know whether it is a good or bad business decision just because they can go down when a third party goes down. For example, if you save $50 million a year by firing half your employees and replacing them with AI,…
Mostly I think its that management does not blame the person who picks AWS. Its another iteration of "no one got fired for buying IBM/Microsoft".
It is also an issue at other levels: if all a county's businesses rely on AWS (let alone its government) then that gives the US huge leverage over you (sanctions would shut down your economy).