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McKinsey wonders how to sell AI apps with no measurable benefits
91–100 of 165 posts
Re: McKinsey wonders how to sell AI apps with no measurable benefits
#92I hadn't ever tried Notion before but I sort of vaguely understood it was a nice way to make some documentation and wiki type content. I had a need for something like a table that I could filter that I would normally just do in Google Sheets. So I go check out Notion and their entire site is focused on AI. Look at what this agent can do, or that. I signed up and the entire signup flow is also focused on AI. Finally I…
The startup I work at is doing the same strategy pivot, we’re integrating AI into every feature of the platform. Every textbox or input field has the option to generate the value from AI. Feature that no one used when it was a simple form with a button can now be done through our chatbot. We have two key product metrics for the entire company and one of them is how many AI tokens our users are generating.
My job is talking like this to but I don't understand why we need to keep any of the textboxes at all if the bot is populating everything.
Re: McKinsey wonders how to sell AI apps with no measurable benefits
#93This is because they're trying to reduce the wrong headcount. The largest inefficiencies in corpo orgs lie in the ways they organize their knowledge and information stores, and in how they manage decision making. The rank and file generally have a really good grasp on their subset of the domain -- they have expertise and experience, as well as local context. Small teams, their managers -- those are the ones who actua…
I've wondered sometimes what the root of this dynamic is, and why corporations are as inefficient as they are. I've come to the conclusion that it's deliberate. When I look at top-level decision-makers at my Mag-7 employer, they are smart people. Many of them were go-getters in their earlier career, responsible for driving some very successful initiatives, and that's why they're at the top of the company. And they're…
Have you seen the "sociopath, clueless, loser" model?
https://www.ribbonfarm.com/2009/10/07/the-gervais-principle-...
Re: McKinsey wonders how to sell AI apps with no measurable benefits
#94Earlier quoted context omitted.
It’s the same as robots in a factory.
Except that the people that make robots for factories, aren't interested in making whatever that factory is making.
That's not required. All that is required is becoming a sole source of labor, or a source that is the only realistic choice economically.
If you ask me, that's the real long game on AI. That is exactly why all these billionaires keep pouring money in. They know it's the only way to continue growth is to start taking over large sections of the economy.
Re: McKinsey wonders how to sell AI apps with no measurable benefits
#95AI in its present form is probably the strangest and the most paradoxical tech ever invented. These things are clearly useful once you know where they excel and where they will likely complicate things for you. And even then, there's a lot of trial and error involved and that's due to the non-deterministic nature of these systems. On the one hand it's impressive that I can spawn a task in Claude's app "what are my op…
I feel like one benefit of humans is you can find someone you can truly trust under almost all circumstances and delegate to them. With AI you have a thing you can't quite trust under any circumstance even if it's pretty good at everything.
A hammer doesn't always work as desired, it depends on your skills plus some random failures. When it works however, you can see the result and are satisfied with it - congratulations, you saved some time by not using a rock for the same task.
Re: McKinsey wonders how to sell AI apps with no measurable benefits
#96[dead]
Re: McKinsey wonders how to sell AI apps with no measurable benefits
#97I hadn't ever tried Notion before but I sort of vaguely understood it was a nice way to make some documentation and wiki type content. I had a need for something like a table that I could filter that I would normally just do in Google Sheets. So I go check out Notion and their entire site is focused on AI. Look at what this agent can do, or that. I signed up and the entire signup flow is also focused on AI. Finally I…
I'm a heavy Notion user and haven't once used the AI features. I use AI on a near-daily basis outside Notion, but it just isn't something I need from Notion. On the other hand at least it isn't that intrusive in Notion unlike in some other apps.
Re: McKinsey wonders how to sell AI apps with no measurable benefits
#98This is because they're trying to reduce the wrong headcount. The largest inefficiencies in corpo orgs lie in the ways they organize their knowledge and information stores, and in how they manage decision making. The rank and file generally have a really good grasp on their subset of the domain -- they have expertise and experience, as well as local context. Small teams, their managers -- those are the ones who actua…
> A successful "AI Transformation" would come in top-down, going after the most expensive headcount first.
Do you still need an "AI Transformation" then? Sounds like just axe the CEO or cut their enormous salary = profit?
Re: McKinsey wonders how to sell AI apps with no measurable benefits
#99> Software vendors keen to monetize AI should tread cautiously, since they risk inflating costs for their customers without delivering any promised benefits such as reducing employee head count.
... Wait, why would the _vendor_ care about that? It's the customers who should be cautious; unscrupulous vendors will absolutely sell them useless snake oil with no qualms, if they're willing to buy it.
> These leaders are increasingly making budget trade-offs between head count investment and AI deployment, and expect vendors to engage them on value and outcomes, not just features.
The cheek of them! Actually demanding that the product be useful!
Re: McKinsey wonders how to sell AI apps with no measurable benefits
#100Earlier quoted context omitted.
I've wondered sometimes what the root of this dynamic is, and why corporations are as inefficient as they are. I've come to the conclusion that it's deliberate. When I look at top-level decision-makers at my Mag-7 employer, they are smart people. Many of them were go-getters in their earlier career, responsible for driving some very successful initiatives, and that's why they're at the top of the company. And they're…
Have you seen the "sociopath, clueless, loser" model? https://www.ribbonfarm.com/2009/10/07/the-gervais-principle-...
Yeah I have. Was a major influence on my thinking, though like all models, it's incomplete. A lot of my comment is filling in the holes in that series - what are the mechanisms by which sociopaths make the organization function? Why does the system as a whole function like this?