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UK: Phone networks down: EE, BT, Three, Vodafone, O2 not working in mass outage

the-independent.com

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Re: UK: Phone networks down: EE, BT, Three, Vodafone, O2 not working in mass outage

#91

Post by doubled112 »

dlenski wrote: post #34
amiga386 wrote: post #9

BT, EE: Yes. Three, Vodafone: No. O2: Unknown. https://www.bbc.co.uk/news/articles/cnvmvqrnq7go > A spokesperson from BT, which owns EE, apologised and said the firm was "currently addressing an issue impacting our services". > Vodafone and Three have confirmed to the BBC they do not have network issues.

45 minutes later, another reply here ( https://news.ycombinator.com/item?id=44674209 ) suggests that Vodafone and O2 are indeed experiencing issues.

When this happens in Canada (usually a Rogers outage), the other networks seem to have a hard time dealing with the extra load.

Re: UK: Phone networks down: EE, BT, Three, Vodafone, O2 not working in mass outage

#92

Post by alephnerd »

amiga386 wrote: post #9

BT, EE: Yes. Three, Vodafone: No. O2: Unknown. https://www.bbc.co.uk/news/articles/cnvmvqrnq7go > A spokesperson from BT, which owns EE, apologised and said the firm was "currently addressing an issue impacting our services". > Vodafone and Three have confirmed to the BBC they do not have network issues.

> O2: Unknown

Isn't that normal for O2? /s

Re: UK: Phone networks down: EE, BT, Three, Vodafone, O2 not working in mass outage

#93

Post by 486sx33 »

dlenski wrote: post #39
Scoundreller wrote: post #12

Earlier quoted context omitted.

Diff with Rogers is that they took out their entire network: cellular, home/biz internet, home phone, corporate circuits (including MPLS links), most cable TV, a bunch of their broadcast radio (AM/FM) network just dead dead dead. Well, their towers were sorta up (as they couldn’t remotely turn them off since the network was down), so if you had a Rogers SIM, a call to 9-1-1 wouldn’t failover to other networks because…

The '22 Rogers outage, hah. As I recall it didn't affect me at all since I was at home and work in Vancouver all day… but it was a great excuse for not responding to workplace on-call messages which I got in the evening > Well, their towers were sorta up (as they couldn’t remotely turn them off since the network was down), so if you had a Rogers SIM, a call to 9-1-1 wouldn’t failover to other networks because the dev…

[dead]

Re: UK: Phone networks down: EE, BT, Three, Vodafone, O2 not working in mass outage

#94

Post by 486sx33 »

Marsymars wrote: post #89
18172828286177 wrote: post #17

It’s weird to me that the providers aren’t communicating to customers about this. What if you were waiting for a call from a doctor, or similar?

Seems to be the norm, unfortunately. I have a day’s worth of emails that were never delivered a few weeks ago due to an issue with Apple’s Hide My Email service, and AFAIK there hasn’t been any statement from Apple on the matter.

[dead]

Re: UK: Phone networks down: EE, BT, Three, Vodafone, O2 not working in mass outage

#95

Post by wkat4242 »

doubled112 wrote: post #91
dlenski wrote: post #34

Earlier quoted context omitted.

45 minutes later, another reply here ( https://news.ycombinator.com/item?id=44674209 ) suggests that Vodafone and O2 are indeed experiencing issues.

When this happens in Canada (usually a Rogers outage), the other networks seem to have a hard time dealing with the extra load.

Only for roaming customers though. Here in Europe a customer in their home country can only use their home network unless they're calling emergency services. Only when roaming multiple options would be available.

So I wouldn't expect all that much extra load really.

Re: UK: Phone networks down: EE, BT, Three, Vodafone, O2 not working in mass outage

#96

Post by wkat4242 »

alephnerd wrote: post #92
amiga386 wrote: post #9

BT, EE: Yes. Three, Vodafone: No. O2: Unknown. https://www.bbc.co.uk/news/articles/cnvmvqrnq7go > A spokesperson from BT, which owns EE, apologised and said the firm was "currently addressing an issue impacting our services". > Vodafone and Three have confirmed to the BBC they do not have network issues.

> O2: Unknown Isn't that normal for O2? /s

So it's like three is in Ireland :)

Re: UK: Phone networks down: EE, BT, Three, Vodafone, O2 not working in mass outage

#97

Post by alephnerd »

wkat4242 wrote: post #96
alephnerd wrote: post #92

Earlier quoted context omitted.

> O2: Unknown Isn't that normal for O2? /s

So it's like three is in Ireland :)

At least you can drown your network sorrows in (relatively) affordable pints of Guinness and the healthy craft beer scene.

Separate note, but I am astonished by how expensive London is - I can pay engineers Bangalore level salaries but they have to deal with Chicago level CoL.

Re: UK: Phone networks down: EE, BT, Three, Vodafone, O2 not working in mass outage

#98

Post by eqvinox »

Scoundreller wrote: post #88
dlenski wrote: post #40

Earlier quoted context omitted.

You're saying that Rogers personnel now have non-Rogers SIM cards?

I’m surprised the CTO on holiday didn’t have a sat phone.

I'm in the industry, though not a CTO. Nobody [that I know, on the tech side] has a sat phone.

Re: UK: Phone networks down: EE, BT, Three, Vodafone, O2 not working in mass outage

#100

Post by jon-wood »

dave78 wrote: post #6
jon-wood wrote: post #2

I see we’re still using Down Detector as a source for stories, which may as well be called People Are Talking on Twitter Detector. It doesn’t do anything smart, it’s just looking for keywords on social media, sometimes by coincidence this indicates an actual outage.

Yeah, it's far from ideal, but in my experience its accuracy is better than most anything else readily available, including the official status pages maintained by most tech companies.

It's fine in simpler cases but as we're seeing here, is absolutely useless at providing information on failures in complex systems. It appears that it was one network suffering issues but this was then reported as "EVERY MOBILE NETWORK IN THE UK IS DOWN" because people just go "I tried to make a call and it didn't connect". That could be anything from a single cell tower being hit by a truck to a nationwide power outage.
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