This part is genius: > I have made GUIs many, many times and my best case scenario goes something like: > 1. A design has been made, everyone loves it. Detailed drawings have been made. > 2. The devs are told to Make It > 3. The devs Make It, exactly to spec > 4. Everyone looks at it and everyone hates it > 5. So many meetings. So much stress. This Is Terrible! What To Do? > 6. A new design is made. So much better! D…
The issue is that step 2 is wrong. Step 1 is to make a design, step 2 is to test it. Make a paper prototype and have your customer simulate working with it. If you feel fancy make a pretty prototype in Figma. If you have a good designer and cooperative costumer you can even combine step 1 and 2 with a whiteboard prototype. Ask the customer what a common task is. Draw the interface the whiteboard and ask the consumer…
Customers give valuable feedback, but it's rarely a good idea to implement their ideas as-is. Usually you want to carefully consider problems/friction/frustration that they bring up, but take their suggested solutions with a grain of salt.
This can be harder than it sounds, because customers who give the best feedback are often very opinionated, and you naturally want to "reward" them by including exactly what they ask for.