91–100 of 635 posts
I just cancelled - not because I thought the policy change was real - but simply because this article reminded me I hadn't used it much this month.
This is where Kagi’s subscription policy comes in handy. If you don’t use it for a month, you don’t pay for it that month. There is no need to cancel it and Kagi doesn’t have to pay user acquisition costs.
Looking forward to apps trained on these Reddit threads.
This drama is a very good thing because 1) now companies might reconsider replacing customer support with AI and 2) the initial victim was an AI company. It could be better though.. I wish this happened to a company providing "AI support solutions"..
Cursor is trapped in a cat and mouse game against "hacks" where users create new accounts and get unlimited use. The repo was even trending on Github ( https://github.com/yeongpin/cursor-free-vip ). Sadly, Cursor will always be hampered by maintaining it's own VSCode fork. Others in this niche are expanding rapidly and I, myself, have started transitioning to using Roo and Cline.
There is a certain amount of irony that people try really hard to say that hallucinations are not a big problem anymore and then a company that would benefit from that narrative gets directly hurt by it. Which of course they are going to try to brush it all away. Better than admitting that this problem very much still exists and isn’t going away anytime soon.
It's a huge problem. I just can't get past it and I get burned by it every time I try one of these products. Cursor in particular was one of the worst; the very first time I allowed it to look at my codebase, it hallucinated a missing brace (my code parsed fine), "helpfully" inserted it, and then proceeded to break everything. How am I supposed to trust and work with such a tool? To me, it seems like the equivalent o…
Tinfoil hat me says that it was a policy change that they are blaming on an "AI Support Agent" and hoping nobody pokes too much behind the curtain. Note that I have absolutely no knowledge or reason to believe this other than general distrust of companies.
Earlier quoted context omitted.
> Tinfoil hat me says that it was a policy change that they are blaming on an "AI Support Agent" and hoping nobody pokes too much behind the curtain. Yeah, who puts an AI in charge of support emails with no human checks and no mention that it's an AI generated reply in the response email?
An AI company dogfooding their own marketing. It's almost admirable in a way.
Cursor is weird. They have a basically unused GitHub with a thousand unanswered Issues. It's so buggy in ways that VSCode isn't. I hate it. Also I use it everyday and pay for it. That's when you know you've captured something, when people hate use your product. Any real alternatives? I've tried continue and was unimpressed with the tab completion and typing experience (felt like laggy typing on a remote server).
Last I heard their team was still 10 people. Best size for doing something revolutionary. Way too few people to triage all that many issues and provide support. They have enough revenue to hire, they probably are just overwhelmed. They'll figure it out soon I bet.
Tinfoil hat me says that it was a policy change that they are blaming on an "AI Support Agent" and hoping nobody pokes too much behind the curtain. Note that I have absolutely no knowledge or reason to believe this other than general distrust of companies.
Given how incredibly stingy tech companies are about spending any money on support, I would not be surprised if the story about it being a rogue AI support agent is 100% true. It also seems like a weird thing to lie about, since it's just another very public example of AI fucking up something royally, coming from a company whose whole business model is selling AI.
I haven't seen people comment on just the wow factor here. Apparently Cursor produced a full integrated AI app and it orchestrated a self-destruct process in fashion emulating the way some human-managed companies have recently self-destructed. AI fails are easy and some require a lot of work, apparently. Looking forward to apps trained on these Reddit threads.