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Census Bureau's American FactFinder software cost taxpayers $33.3 million

wmhartnett.com

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Re: Census Bureau's American FactFinder software cost taxpayers $33.3 million

#91
post #86

Earlier quoted context omitted.

This doesn't really seem like a public/private difference, but an enterprise/non-enterprise difference: Fortune500 firms are no more efficient than government contracting is, really. While it's a lot in other contexts, $33m for a custom enterprise software project, even one that seems like it ought to cost much less, is pretty middle-of-the-road as a price.

Having worked at a company that's top 20 in the Fortune500 and having a good friend who does government contract work... you have absolutely no clue about what you're talking about in terms of the relative amount of waste exercised by government vs corporate entities. The fundamental reason why there's such a difference in efficiency between private efforts and government ones is this: Private companies that are horr…

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Re: Census Bureau's American FactFinder software cost taxpayers $33.3 million

#92
post #86

Earlier quoted context omitted.

This doesn't really seem like a public/private difference, but an enterprise/non-enterprise difference: Fortune500 firms are no more efficient than government contracting is, really. While it's a lot in other contexts, $33m for a custom enterprise software project, even one that seems like it ought to cost much less, is pretty middle-of-the-road as a price.

Having worked at a company that's top 20 in the Fortune500 and having a good friend who does government contract work... you have absolutely no clue about what you're talking about in terms of the relative amount of waste exercised by government vs corporate entities. The fundamental reason why there's such a difference in efficiency between private efforts and government ones is this: Private companies that are horr…

Well, you apparently haven't seen much of how enterprise contracting works. Companies can easily blow $100m+ on bespoke software development that produces crappy results and still be in business. Companies like Exxon, BP, etc. could, and do, waste billions and not go out of business. Sometimes they spend tens of millions and get nothing delivered at all, or scrap the result. And the incentives within the megacorp are fairly similar to what you describe: managers who are the worst at managing budgets get their group's budget increased, because they can argue to the relevant VP that they need more money for whatever boondoggle they're currently working on. Not spending your money is more of a problem, because it means you're less important.

I assume it's the same outside of oil as well, but I know the most about that sector. Someone elsewhere in this discussion mentions that the NYTimes paywall cost $40m to implement!

Re: Census Bureau's American FactFinder software cost taxpayers $33.3 million

#93
It's really hard to overstate how bad the government is at software development. I've worked in several contracts with various agencies, and I know people who still stay in the game, and the best ones I've seen are ten years behind everybody else and spending about 50x what they should to get things done. They're simply swamped in bureaucratic molasses.

For instance, even though the "business" of the government (things like tax collection or tracking shipping containers) uses much less data than say a Google does, not only do they have a CIO, they have an entire battalion of CIOs. There's a whole club of just government CIOs. Each of those, of course, has a full staff. When contracts are paid, it usually goes through some completely different set of people than the people who actually receive the value.

If you're a company trying to help the government, you'd laugh your ass off if it weren't so damned sad. Your programmers -- and you gotta love this -- are all considered little cardboard cutouts, like cookies. If you have a problem to solve, the correct answer isn't what technology you would use to solve it. Usually that's outside your control anyway. The correct answer is how many "standard" programmers it would take to get it done. The quality of a "standard" programmer varies, but it's usually somebody with a few weeks of training and a desire to be anywhere but here. Many times your government partners are incompetent and a danger to themselves and others when it comes to technology. They want the moon but they don't want to take any political risk at all. I had one guy just flat out tell me: you guys make all the tough choices and if it goes well I'll take all the credit. If it fails it's all your fault. At least he was honest.

I could go on, but I don't want to get into a rant. Ever wonder how the IRS spent billions on upgrades with nothing to show for it? Or how the FBI's new case management system was a total Charlie Foxtrot? Geesh. 33.3 million is getting off lucky.

Re: Census Bureau's American FactFinder software cost taxpayers $33.3 million

#94

For folks interested in helping solve the root cause of these sorts of things ... the White House is looking for people to help build a streamlined procurement process: http://www.whitehouse.gov/innovationfellows/rfpez ... hopefully making it possible for vendors build government web projects with bids for less than $150k, instead of millions of dollars per web site.

In terms of streamlining a procurement process, you should definitely take a look at Cyber Fast Track which is a huge streamlining of the DARPA process for awarding grants (maybe procurement) done by Peiter Zakto (Mudge).

http://www.cft.usma.edu/ http://en.wikipedia.org/wiki/Peiter_Zatko

Re: Census Bureau's American FactFinder software cost taxpayers $33.3 million

#95
post #66
post #35

Earlier quoted context omitted.

I'm sure that IBM Federal is as bad as you suggest. But part of that is due to how government works, which is in turn due to how citizens react to things. Think about it like a government employee. If you do your job perfectly well, nobody notices. Despite the bureaucracy, despite unclear success criteria, despite insane budgeting. Nobody notices. That's just what's expected. When something goes wrong, though, you ge…

That paralleled my brief career in government. Managers are not promoted for efficient decision making—they are promoted for not having been associated with an unsuccessful initiative.

Is it "not having been associated" or "not being blamed due to misfollowed procedures"?

Re: Census Bureau's American FactFinder software cost taxpayers $33.3 million

#96

Working in a big corporate environment which I feel is similar to the way the government must work, you must understand that the "cost to develop the application" does not mean what you think it means. It's not the "cost of the development phase". Coming up with the idea and getting it approved takes months. Wrapped into the project of creating the web site will be the "what should we create" phase and dozens of iter…

Generally (in Australia anyway) government software also has to meet a series of strict accessibility guidelines before it is considered complete.

Things like high-contrast modes, adjustable font sizes, naming conventions (for screen readers, etc) all have to be taken into account on EVERY dialog.

Re: Census Bureau's American FactFinder software cost taxpayers $33.3 million

#97
post #66
post #35

Earlier quoted context omitted.

I'm sure that IBM Federal is as bad as you suggest. But part of that is due to how government works, which is in turn due to how citizens react to things. Think about it like a government employee. If you do your job perfectly well, nobody notices. Despite the bureaucracy, despite unclear success criteria, despite insane budgeting. Nobody notices. That's just what's expected. When something goes wrong, though, you ge…

That paralleled my brief career in government. Managers are not promoted for efficient decision making—they are promoted for not having been associated with an unsuccessful initiative.

Exactly why I fear government managed healthcare.

Re: Census Bureau's American FactFinder software cost taxpayers $33.3 million

#98

Earlier quoted context omitted.

More money to allocate to the defense budget!

If that's the democratically decided priority and it can be achieved without cutting other budgets, raising taxes or running a deficit, then that's a good thing. Conversely, fighting a bloated military by wasting money on IT boondoggles is not a strategy with a whole lot of long term potential IMO.

Tell that to the people being bombed.

Defense my ass.

Re: Census Bureau's American FactFinder software cost taxpayers $33.3 million

#99
post #96

Working in a big corporate environment which I feel is similar to the way the government must work, you must understand that the "cost to develop the application" does not mean what you think it means. It's not the "cost of the development phase". Coming up with the idea and getting it approved takes months. Wrapped into the project of creating the web site will be the "what should we create" phase and dozens of iter…

Generally (in Australia anyway) government software also has to meet a series of strict accessibility guidelines before it is considered complete. Things like high-contrast modes, adjustable font sizes, naming conventions (for screen readers, etc) all have to be taken into account on EVERY dialog.

That's called Section 508 compliance in the US.

http://en.wikipedia.org/wiki/Section_508_Amendment_to_the_Re...

Re: Census Bureau's American FactFinder software cost taxpayers $33.3 million

#100

Earlier quoted context omitted.

If that's the democratically decided priority and it can be achieved without cutting other budgets, raising taxes or running a deficit, then that's a good thing. Conversely, fighting a bloated military by wasting money on IT boondoggles is not a strategy with a whole lot of long term potential IMO.

Tell that to the people being bombed. Defense my ass.

Tell what to the people being bombed? That you're hard at work changing their fortune by refusing to reform the IT procurement process of the US government? They will be eternally grateful.
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