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Cox slows Internet speeds in entire neighborhoods to punish any heavy users (2020)

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Re: Cox slows Internet speeds in entire neighborhoods to punish any heavy users (2020)

#91

Needs (2020). They may or may not still be doing this, but this exact article was already on HN at the time: https://news.ycombinator.com/item?id=23460868

Yeah I thought it was a bit odd the mention of Pandemic internet traffic given most companies are now forcing return to office. Makes sense now.

Re: Cox slows Internet speeds in entire neighborhoods to punish any heavy users (2020)

#92

Earlier quoted context omitted.

I don’t know why they don’t advertise their oversubscription rate. The FCC should probably require this to be disclosed in some standard location. So many people are mad because “I paid for a gigabit and I can’t use the whole thing”… but like you didn’t pay for a gigabit you paid for a gigabit shared among 100 other people, which means peak-of-sums you should usually get gigabit, but it’s not guaranteed. The internet…

There's two (interrelated) values here --- speed ("flow rate") and volume. "Unlimited data" refers to volume. Gigabit refers to speed. This customer presumably isn't too worried about the speed, but is rightly under the impression that he isn't being charged on volume and can thus use as much as the speed allows.

When it first started back in the Before Times, "Unlimited" internet was in contrast to dial-up connections which weren't always on. It's unlimited in time (as long as you're subscribed), not necessarily guaranteed to keep the max speed for the entire time.

That contrast is now gone, so it's become deceptive IMO.

Re: Cox slows Internet speeds in entire neighborhoods to punish any heavy users (2020)

#94
post #31

Earlier quoted context omitted.

They paid for committed bandwidth? So they'd be paying $1000+/mo. But they're not.

I dunno, I pay $70 a month for gigabit from Google Fiber and absolutely saturate that thing all day long up and down. A Google PM got me on a call and asked me if I wanted 20 gigabit for $200 a month the other day. No restrictions, I could run my business off my $70 if I really wanted to. I don’t know what Cox is going on about, they need to get with the program.

That’s cool but it won’t work if everyone in your zip code tries to do it.

Re: Cox slows Internet speeds in entire neighborhoods to punish any heavy users (2020)

#95

Earlier quoted context omitted.

Starlink?

Absolutely not. And there's too many trees for any satellite service anyways

Why? Outside of disdain for the moron who owns SpaceX? The service is fantastic (for me, anyway) at a great price barely more expensive than a comparable fibre connection that I can't get anyway. Limits of geography are fair, but it seems that's not the primary reason.

Re: Cox slows Internet speeds in entire neighborhoods to punish any heavy users (2020)

#96
post #2

The root cause of the problem is that copper coaxial cable tv based (DOCSIS3.0, DOCSIS3.1, etc) last mile internet infrastructure is a shared/contended access medium for many modems connected to it. It's built on a limited number of RF channels in a certain segment that have many modems all going to a single "port" on a DOCSIS CMTS (cablemodem termination system). There is a great deal of absurdity in their claims to…

This reads as though the cable companies aren’t aware of the limitations of their tech and that couldn’t be farther from the truth. The last mile isn’t the same as today. Docsis technology continues to improve, more RF channels are being allocated to high speed internet, and cable companies are wholesale replacing their CMTS infrastructure with higher frequency (read: more channels) equipment. The truth is that only…

> This reads as though the cable companies aren’t aware of the limitations of their tech and that couldn’t be farther from the truth.

I know, and you know, that the people doing the more serious engineering for DOCSIS based cable last mile segments are well aware of the limitations of the tech. What I was saying is that they are milking every last dollar of ROI out of the existing physical plant because overbuilding your entire network with XGSPON (it would be dumb to do 2.5G PON in 2024/2025) is a very capital intensive endeavour.

The shareholder value and profits of the company are increased in the short term by continuing to do copper as long as possible, even at the cost of thousands of unhappy customers dragging your company's name into the mud.

It's the fundamental business model problem, and executives at big dinosaur coax operator telecoms that have made the decision to do it this way as long as possible, until the coax/oversubcription situation becomes completely untenable in an area, or until a real XGSPON operator (maybe Lumen, or Ziply, or similar) which overlaps with your historical cable tv network rolls out a better product and you have no choice but to spend the money to keep up with the local competition.

You and I also know that no matter how much they mess about with DOCSIS3.1 and channel sizes and different RF configurations, the aggregate capacity of a few strands of fiber (using even the lowest cost and most rudimentary WDM) is much greater than RF over coax. Squeezing 2048/4096QAM RF stuff into coax is polishing the brass doorknobs on the titanic. It's not a viable long term solution!

Re: Cox slows Internet speeds in entire neighborhoods to punish any heavy users (2020)

#97

Earlier quoted context omitted.

There's two (interrelated) values here --- speed ("flow rate") and volume. "Unlimited data" refers to volume. Gigabit refers to speed. This customer presumably isn't too worried about the speed, but is rightly under the impression that he isn't being charged on volume and can thus use as much as the speed allows.

When it first started back in the Before Times, "Unlimited" internet was in contrast to dial-up connections which weren't always on. It's unlimited in time (as long as you're subscribed), not necessarily guaranteed to keep the max speed for the entire time. That contrast is now gone, so it's become deceptive IMO.

That isn’t my recollection. We had dial up which had a data use cap. We had to stay under the cap or got stung. Later on ‘unlimited’ dial up became a thing.

Re: Cox slows Internet speeds in entire neighborhoods to punish any heavy users (2020)

#98

Earlier quoted context omitted.

When it first started back in the Before Times, "Unlimited" internet was in contrast to dial-up connections which weren't always on. It's unlimited in time (as long as you're subscribed), not necessarily guaranteed to keep the max speed for the entire time. That contrast is now gone, so it's become deceptive IMO.

That isn’t my recollection. We had dial up which had a data use cap. We had to stay under the cap or got stung. Later on ‘unlimited’ dial up became a thing.

NetZero and AOL both advertised as unlimited. If you had a extra phone line you could connect and download for as long as you'd like.

Re: Cox slows Internet speeds in entire neighborhoods to punish any heavy users (2020)

#99

a gigabit customer who was paying $50 extra per month for unlimited data was flagged by Cox because he was using 8TB to 12TB a month "Unlimited data" should mean you can saturate the connection 24/7. Anything less is deceptive advertising. For a gigabit connection, that would mean around 300TB per month.

[dead]

Re: Cox slows Internet speeds in entire neighborhoods to punish any heavy users (2020)

#100

"Heavy" use is just using what they pay for. If they can't guarantee that they should sell a lesser tier of service. Otherwise this is just fraud.

They paid for committed bandwidth? So they'd be paying $1000+/mo. But they're not.

I pay considerably less that that for colocated 1 Gbps, from a Tier 1 provider, which includes rack space, air conditioning, and power.
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