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Citi Missed a Fat Finger

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Re: Citi Missed a Fat Finger

#91

Earlier quoted context omitted.

What is a "chicken box"?

A dialog box allowing the user to “chicken out” if they have second thoughts about some important action. Usually they say something like “Are you sure? yes/no”

Thank you!

Re: Citi Missed a Fat Finger

#92

As for the second story, "I’m kind of with Revolut here, but on the other hand, if they’re so sure it’s a scam maybe they should just not allow the transfer? Even if the customer sends the selfie? Perhaps you want a hard block here." Do people want a block? Every story about a bank blocking a transfer draws tons of outrage. It's my money, I can send it where I want, no questions, you can't stop me, how dare you.

In millennium bank Poland every time I need to move a bigger amount of money they ask me for my handwritten signature which always fails to validate. Of course the more I fail the more I get nervous about it and fail to draw my signature appropriately. If I need to move big amounts it is because I need to, like buying a house or something life changing. Several times I thought what am I going to do now? What is my appeal? The appeal is simple: ask to change the signature beforehand and the proceed with the operation. Damn stupid. It is like presenting my authentication token, failing and then escalating my privileges to obtain the higher order verification token required.
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