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It feels like a good response to me, similar to nrp's comments in this thread: it acknowledges the issue and explains what they're doing to address it.
> Framework will need to step up its game, especially if it wants to sell more laptops to businesses—a lucrative slice of the PC industry that Framework is actively courting. This line really resonated with me. I own a 12th-gen Framework laptop personally, and have enjoyed using it enough that I wanted to have one at work as my existing machine is aging out. Like many businesses, my org requires some paperwork ("tele…
Hi, we agree that the response time on this is unacceptable. I've dug into it and we've now completed and replied with the form. Posting a comment on HN certainly shouldn't be the path to getting a response on an ask from us, whether for business or consumer support. On the business side of this, we're building a Customer Success team whose sole responsibility is making sure that our business customers have a dedicat…
It's encouraging to see that they've taken this kind of feedback so seriously, and I'm hoping that the organizational steps outlined above will help to make this process smoother for other groups in a similar position looking to buy from Framework moving forward.
Most underrated framework machine is the Chromebook edition. Firmware is solid and loaded up with 2 TB NVME and 64GB DDR. It's x86 with hyper threaded cores and nested virtualization support. Runs android apps, and any distro you want via crostini. Supports docker, KVM (windows and macOS) from crostini. USB passthrough to crostini is super easy via ChromeOS settings panel. Only thing I really miss is passing a PCI de…
I see no reason to submit to google surveillance when the standard framework works well with fedora and mint etc.