DoorDash raises minimum pay to $29.93 per hour in NYC • Hacker News Board

Re: DoorDash raises minimum pay to $29.93 per hour in NYC

#91

Post by 1000100_1000101 » Mon, Dec 04, 2023, 9:09 PM UTC

koolba wrote: post #8

> Dashers who deliver in NYC will now earn at least $29.93 per hour of active time, nearly twice NYC’s $15 minimum wage for other workers. What’s a realistic amount of “active time” per hour? I’m assuming waiting for a job is not active time right? > These new regulations will force us to raise fees for orders in New York City. In order to better balance the impact of these new costs, we’re moving the option to tip i…

> What’s funny is that the tip should come after the service is complete if it’s actually a tip for good service (otherwise how did you know what service you got?). But they’re clearly just trying to hide the true price.

This. I had a recent order with a "SkipTheDishes". It was a semi-big order, and I left the default tip in place, which was over $20 for a 5-10 minute drive. The driver did a few other deliveries on the way, so when I got my meal it was only vaguely warm. Certainly not worth $20, and enabled by the company as they have a mechanism for a driver to take multiple orders at once.

Truly horrible service is now standard.

Re: DoorDash raises minimum pay to $29.93 per hour in NYC

#92

Post by legitster » Mon, Dec 04, 2023, 9:09 PM UTC

8bitben wrote: post #18

The platform fees and the insane menu price markups that restaurants apply for delivery app orders have made it impractical to use Uber Eats & DoorDash for a couple years now IMO. I only ever consider using them when offered at least 50% off. Mandated minimum earnings will benefit the drivers, but that won't help drivers that have to quit the platforms because people stop using them.

It was never a sustainable business model to begin with.

It takes 10 minutes for a chef to make my meal, and 25 minutes for someone to come to the restaurant, pick it up, and drive it to my house.

The only way it works is if someone else's time is an order of magnitude less valuable than yours.

Re: DoorDash raises minimum pay to $29.93 per hour in NYC

#93

Post by MichaelZuo » Mon, Dec 04, 2023, 9:09 PM UTC

Nextgrid wrote: post #52

mym1990 wrote: post #45

Earlier quoted context omitted.

Not sure why you got downvoted, its true. These platforms are all a race to the bottom to capture market share and then jack up of prices to recover lost revenue. Overall, it ends up being a terrible experience for the customer and the driver/deliverer.

> a race to the bottom to capture market share That is the real problem, not that the concept of food delivery is unprofitable by itself.

Not sure where you folks live but all the major ordering apps present in Toronto have been excellent in the suburbs. I was fully satisfied at least 9 out of 10 times.

And even the most expensive, ubereats is only, at most, a 20% surcharge compared to the in-restaurant price plus tip, for a $50 order.

Re: DoorDash raises minimum pay to $29.93 per hour in NYC

#94

Post by quickthrower2 » Mon, Dec 04, 2023, 9:10 PM UTC

bluSCALE4 wrote: post #51

I personally feel like outsourced delivery for hot food orders at peak hours is a flawed idea. I've used Grubhub and it seems like they try to group deliveries. In my situation, I had a driver pick up my food only to drive it around down and deliver it to me 40 minutes later. If I order from a place and they don't have a driver on staff, I won't order delivery.

Seems insane that people living in inner cities need to get food delivered. Unless there is a good reason you are handicapped etc. or maybe just had a baby. But for most people routine delivery when you can walk 5 minutes and phone ahead that order is fine.

Re: DoorDash raises minimum pay to $29.93 per hour in NYC

#95

Post by kazinator » Mon, Dec 04, 2023, 9:11 PM UTC

1000100_1000101 wrote: post #91

koolba wrote: post #8

> Dashers who deliver in NYC will now earn at least $29.93 per hour of active time, nearly twice NYC’s $15 minimum wage for other workers. What’s a realistic amount of “active time” per hour? I’m assuming waiting for a job is not active time right? > These new regulations will force us to raise fees for orders in New York City. In order to better balance the impact of these new costs, we’re moving the option to tip i…

> What’s funny is that the tip should come after the service is complete if it’s actually a tip for good service (otherwise how did you know what service you got?). But they’re clearly just trying to hide the true price. This. I had a recent order with a "SkipTheDishes". It was a semi-big order, and I left the default tip in place, which was over $20 for a 5-10 minute drive. The driver did a few other deliveries on t…

Well, you can't pay a tip forward to guarantee good service; it's supposed to be a reward after good service.

Re: DoorDash raises minimum pay to $29.93 per hour in NYC

#96

Post by euniceee3 » Mon, Dec 04, 2023, 9:12 PM UTC

Fernicia wrote: post #53

toomuchtodo wrote: post #13

Earlier quoted context omitted.

Living wage > consumer excess. Walk to the restaurant if you can't afford it.

Agreed. Food delivery is a luxury that should only be afforded to the wealthy. There are far too many delivery drivers serving low income areas. We must price out those neighbourhoods immediately.

Seems to be more of a exploitive targeting of mentally ill people. Super sad to see how many young people are ordering from apps like this and not able to afford any sort of decent quality of life without some for of subsidies.

Re: DoorDash raises minimum pay to $29.93 per hour in NYC

#97

Post by hypeatei » Mon, Dec 04, 2023, 9:14 PM UTC

bluSCALE4 wrote: post #51

I personally feel like outsourced delivery for hot food orders at peak hours is a flawed idea. I've used Grubhub and it seems like they try to group deliveries. In my situation, I had a driver pick up my food only to drive it around down and deliver it to me 40 minutes later. If I order from a place and they don't have a driver on staff, I won't order delivery.

Yeah, stacked orders are a joke. From DD-related subreddits, it seems the algo typically bundles low tip orders with higher tipping orders. This is so the low tippers finally get their stuff delivered because no one else was taking it individually.

Re: DoorDash raises minimum pay to $29.93 per hour in NYC

#98

Post by ghaff » Mon, Dec 04, 2023, 9:14 PM UTC

squeaky-clean wrote: post #83

toomuchtodo wrote: post #55

Earlier quoted context omitted.

Poor people can't afford luxuries. It is an unfortunate truth. Having another human do something for you requires you be able to afford their labor. Sometimes we subsidize if you cannot afford it (healthcare). Sometimes we don't (fast food delivery). If you believe you're entitled to undervaluing someone else's labor below a living wage while being poor yourself, can't help that. Belief systems are weird.

Food delivery didn't used to be a luxury back in the days when you had to actually call up your local pizza or Chinese place. Is Papa John's really considered a luxury?

Sort of? Even as a college student, getting crappy pizza delivered at midnight on a cold night versus walking 15 minutes to pick it up ourselves was some definition of luxury.

Re: DoorDash raises minimum pay to $29.93 per hour in NYC

#99

Post by euniceee3 » Mon, Dec 04, 2023, 9:15 PM UTC

squeaky-clean wrote: post #83

toomuchtodo wrote: post #55

Earlier quoted context omitted.

Poor people can't afford luxuries. It is an unfortunate truth. Having another human do something for you requires you be able to afford their labor. Sometimes we subsidize if you cannot afford it (healthcare). Sometimes we don't (fast food delivery). If you believe you're entitled to undervaluing someone else's labor below a living wage while being poor yourself, can't help that. Belief systems are weird.

Food delivery didn't used to be a luxury back in the days when you had to actually call up your local pizza or Chinese place. Is Papa John's really considered a luxury?

Depends on the markup. As a person who earns a decent wage I cannot afford to eat delivery food casually as the markup on a per item basis is steep. Even the good pizza place costs near me is $43 for a single large with 4 toppings, with delivery it is closer to $50.

Re: DoorDash raises minimum pay to $29.93 per hour in NYC

#100

Post by blindriver » Mon, Dec 04, 2023, 9:16 PM UTC

I worked in this industry and I know for a fact that if you don't include tipping in the checkout flow, tips will drop precipitously. But if drivers are being paid $30/hr, it's fair to drop tipping altogether. I would love for the US to eschew tipping culture like other countries and just pay a wage that is transparent.