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eSignature Beta for Google Docs and Google Drive

workspaceupdates.googleblog.com

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Re: eSignature Beta for Google Docs and Google Drive

#91
post #61

Earlier quoted context omitted.

> Finally there is some movement on making Google Docs better. Recently, they have also improved the UI on Google Docs and Gmail making it much less laggy. On my old NUC computer, it makes a big difference. It seems that middle-management is becoming a bit less sclerotic.

Chrome improvements might be helping there too.

Maybe, but this is something I experienced on Firefox ESR.

Re: eSignature Beta for Google Docs and Google Drive

#92

The main thing about eSignature is the willingness and ability to go to court to defend your tool and process. For the org that can't be be bothered to have a barebone customer service, I'm not sure how this will workout.

It's not like DocuSign does any sort of identity verification. I signed up for a free account and they validated my email address, that's it. That would be the only identifier associated with my signature, so Google actually has more information than them.

Re: eSignature Beta for Google Docs and Google Drive

#93

This isn't a DocuSign killer yet and won't be for a while until Google get its enterprise story right. DocuSign is deeply integrated with third party workflows in large organizations. That's where the big bucks are and you can build a sticky business.

DocuSign shmocusign. Digital signatures is the most bizarrely anachronistic technology on the Internet. Even credit card vendors gave up on signatures.

Re: eSignature Beta for Google Docs and Google Drive

#94
post #37

The important question is, when is Google going to kill this functionality? DocuSign only has to hold out until then.

I wonder what happens to documents that were signed with this thing after they kill the product. Also, I wonder if the person signing the document has to agree to Google's entire ToS in order to sign the document. Congress could fix both issues with some well-thought-out legislation: - Signatures from these things have to support external validation via standard tools (e.g., Google uses PGP or whatever to sign the si…

DocuSign should start working on their "Import from Google Docs" feature.

Re: eSignature Beta for Google Docs and Google Drive

#95
post #48

First this is a great idea. Finally there is some movement on making Google Docs better. I haven't used the feature, but from reading the blog post it is sad to see how poorly Google executes on products, even at the beta stage. Some context: I've built such a product before and eSigs are more simple than they seem as long as you do a few things. 1) You need to verify somebody's identity. Sending them an email with t…

The article links to the help page for the feature: https://support.google.com/docs/answer/12315692 . It seems likely that it'd be a lot better at answering your questions than looking at screenshots. > They also said they will only be adding an audit trail later this year. This is really sketchy because I believe it means you, nor anybody else can actually verify if it has been signed. From the help page it seems ob…

> > Can Google not send people a simple email with a link?

> Obviously they could. But equally obviously from your description, this is not a feature where sending one email with one link is sufficient. Based on the help page the final signed contract is "saved in your Drive", an operation that's not meaningful for a random email address that won't have an associated Google Drive. It seems likely that this is a feature that would be blocked on e.g. embedding the audit log in the pdf as per the discussion above.

None of this really matters. I totally agree with the parent comment: having an e-signature product that is only usable by other Gmail users (and of course their is really no way to know if any particular email address is a Gmail user) makes it useless. What, so if I need some docs signed I'll get half of them signed with DocuSign and the other half with Docs? Of course not, I'll just use the product that works with anyone.

Google used to have this same "can only share docs with other Drive users" feature, though it's improved somewhat. In general I think the enterprise doc sharing features are so bad in Drive that the only way I can wrap my head around it is to think that Google is scared of antitrust concerns if they too closely tried to emulate features from the likes of Dropbox, Box and others.

Re: eSignature Beta for Google Docs and Google Drive

#96

First this is a great idea. Finally there is some movement on making Google Docs better. I haven't used the feature, but from reading the blog post it is sad to see how poorly Google executes on products, even at the beta stage. Some context: I've built such a product before and eSigs are more simple than they seem as long as you do a few things. 1) You need to verify somebody's identity. Sending them an email with t…

> Finally there is some movement on making Google Docs better. I just find these comments to be so strange. You can look at all of the articles in that blog to see all of the feature improvements that have launched in Docs over the past 2 years. It's a lot of stuff. Maybe they're not features that matter to you, some are available only to paid customers as opposed to free tier, or maybe you just haven't bothered to e…

You've both summed up everything wrong with design churn and also justified it. Truly a cursed comment.

Re: eSignature Beta for Google Docs and Google Drive

#98

We use DocuSign here and the amount of time I spend hopping back and forth (exporting and importing) between Google and DocuSign is annoyingly high. If Google were to enter this space... I would personally welcome it.

Personally I found the entire design and the organization of files/docs/sheets between Google Drive and other apps in the Google ecosystem is confusing as hell. There was no way to follow a specific hierarchy and the commenting/reviewing system felt clunky. Wish I never had to use this Google suite of products if it wasn't for my employer.

You would hate Microsoft 365 then. I find Google Drive extremely clean and easy to use.

Re: eSignature Beta for Google Docs and Google Drive

#99
post #67

Earlier quoted context omitted.

A great many of their killed products ended up being merged/evolved into other ones (Duo into Meet). A great many more weren't even "killed"; over the past 20 years their in-gmail chat program has evolved from Talk to Hangouts, and then from Hangouts to Chat. It has kept the same chat history throughout the past 20 years, but "killed by google" lists Talk and Hangouts as two killed products.

> It has kept the same chat history throughout the past 20 years So how come I can't access chats from before mid-2013? Not even by Google Takeout? (It so happens that some of the most important conversations in my life happened in 2012, so I'm to date super annoyed that, for no good reason, 2013 is some kind of cut-off date.)

You seem to be right. I'm pretty confident in my memory that the history persisted from Talk to Hangouts, but the Talk history may not have persisted again from Hangouts to Chat. That would line up with your data, as the Talk to Hangouts switch/rename happened in 2013.

Re: eSignature Beta for Google Docs and Google Drive

#100
post #67

Earlier quoted context omitted.

> Anyway, just thought that whipping out "Google kills products" meme for a mere feature was a bit much. I know I’m beating a dead horse^W^W^W dead Google products but, they really do kill a lot of popular products https://killedbygoogle.com/ That being said, if they add eSig for Google Docs I agree; I don’t see why nor how they’d kill that individual feature unless they kill Docs all-together. Which, hopefully, they…

A great many of their killed products ended up being merged/evolved into other ones (Duo into Meet). A great many more weren't even "killed"; over the past 20 years their in-gmail chat program has evolved from Talk to Hangouts, and then from Hangouts to Chat. It has kept the same chat history throughout the past 20 years, but "killed by google" lists Talk and Hangouts as two killed products.

but the other part is even when they replace services the new one lacks the same features or ux that made the original special.

inbox vs gmail play music vs youtube music

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