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Goodbye, Twilio

blog.miguelgrinberg.com

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Re: Goodbye, Twilio

#91

Post by aprilnya »

sethammons wrote: post #52
xwdv wrote: post #18

I’m hoping Cloudflare will eventually offer the SMS stuff that Twilio used to, along with other real time communications.

How does that fit in with Cloudflare? DNS is different than SMS, email, etc. Industry regulations, integration with providers, spam fighting, etc. Both benefit from network peering. I would think it would be easier to add DNS to Twilio than to add SMS to Cloudflare.

If you think Cloudflare only does DNS, you don’t know what Cloudflare is

They do way more than just DNS

Re: Goodbye, Twilio

#92

Post by seanp2k2 »

kyrra wrote: post #89
seanp2k2 wrote: post #83

Earlier quoted context omitted.

(Article courtesy of WSJ owned by Rupert Murdoch who has a very large interest in keeping regulators out of the medias money printing machinery, out of ISPs rent-seeking grift, out of conglomerates which own both media companies and ISPs collusion against consumers) Be doubly sure to read up on how the media AKA vested interest was weaponized against her nomination too. Edit: here’s an article to get started https://…

Moderates on both sides are adverse to appointing people to executive positions if they are nakedly partisan. These people are supposed to implement the policies written by Congress to their best ability. If the appointee is acting like a politician and not a civil servant, they should consider running for some political position.

Counterpoint: Ajit Pai

Re: Goodbye, Twilio

#93

Post by swyx »

spondylosaurus wrote: post #61
jeffiel wrote: post #36

Thank you Miguel for all of your contributions to Twilio over the past four years, and I hope your next gig is just as rewarding! For all those interested in why we acquired Segment, and are focused on the integration of data and communications -- several years ago, we came to the conclusion that the world doesn't need more communications, it needs better communications. More relevant. More effective. As a developer,…

Only tangentially related—and I know the odds are low that you worked on this personally—but I want to give sincere thanks for the stuff you guys have shared via Twilio Labs. The netlify-okta-auth package in particular was exactly what I needed to complete a recent project, and the documentation it came with was nearly perfect.

(former netlify here) - what does netlify + okta have to do with Twilio?

Re: Goodbye, Twilio

#94

Post by lost_tourist »

echelon wrote: post #34
johndhi wrote: post #16

Earlier quoted context omitted.

The campaign stuff is related to legal requirements. Ultimately the texting emailing and calling via APIs wild west is being shut down across the world by a hundred different government and regulatory organizations. Twilio surely has huge headaches in this area.

This deplatforms a lot of legitimate transactional use cases and innovation. It's a horrible compromise. I can't help but fear for what congress will do to neuter generative AI.

If it cuts down on spam to my phone, I am willing to let others pay for that cost.

Re: Goodbye, Twilio

#95

Post by rabiddmeese »

smallerfish wrote: post #85

I've been playing with Twilio recently, and it's certainly not the lean platform that it once apparently was. In the Java client SDK for example, I count 7 separate Message classes. There are multiple APIs with overlapping functionality; you can send SMS and whatsapps several different ways each. The documentation is likewise byzantine and bloated. I get that scaling tech organizations is hard (Stripe is another comp…

> If you launch a new API that's intended to replace older ones, then stop exposing the legacy APIs in the default SDK.

They might want to alienate and break things for many of their existing clients who use the older APIs. Plenty of companies contract out dev work until they have a working product and keep it as is. They don't have devs on hand to update them if they deprecate older APIs leading to a completely broken app despite all the old functionalities being perfectly adequate for the task.

Re: Goodbye, Twilio

#96

Post by ocdtrekkie »

ITB wrote: post #73
ocdtrekkie wrote: post #60

Earlier quoted context omitted.

Question: What does Twilio do with the profit it does make off those bad actors once it discovers they are bad actors? Probably my top issue with companies like Google which make a ton of money off of crime is... they keep the money from the crime! That's a perverse incentive to at least do a poor job preventing it. I remember visiting the Twilio offices when it was still tiny during a Google Glass related thing. I s…

You have the CEO of a public company come out to play and address a public post, which is pretty cool! Your attacking style of questioning just makes people like Jeff less likely to engage with the community. You could frame the same question in a more constructive style.

I actually don't have a strong issue with Twilio, and I think it's a good question that concerns me about other larger companies which also have problems with bad actors on their platform. It is potentially something that CEO could use as a huge differentiator if they want to as well. It definitely wasn't meant to be attacking in style, and I also wasn't aware this was the CEO. =)

That being said, I'm not a scary individual, I assume I am softballing compared to what a CEO faces day to day.

Re: Goodbye, Twilio

#97

Post by paxys »

"The company was great when it was just engineers, but then they hired account managers and sales reps and business people and marketers who ruined everything."

Common refrain from developers at SaaS companies who don't realize that the party they were enjoying all these years was directly funded by VC dollars, and these other people who they hate so much in fact do critical jobs and are necessary for converting all their work into a viable business.

Re: Goodbye, Twilio

#98

Post by Jenk »

swyx wrote: post #93
spondylosaurus wrote: post #61

Earlier quoted context omitted.

Only tangentially related—and I know the odds are low that you worked on this personally—but I want to give sincere thanks for the stuff you guys have shared via Twilio Labs. The netlify-okta-auth package in particular was exactly what I needed to complete a recent project, and the documentation it came with was nearly perfect.

(former netlify here) - what does netlify + okta have to do with Twilio?

https://github.com/twilio-labs/netlify-okta-auth

Twilio authored/published the package GP is referring to.

Re: Goodbye, Twilio

#99

Post by AJayWalker »

ITB wrote: post #73
ocdtrekkie wrote: post #60

Earlier quoted context omitted.

Question: What does Twilio do with the profit it does make off those bad actors once it discovers they are bad actors? Probably my top issue with companies like Google which make a ton of money off of crime is... they keep the money from the crime! That's a perverse incentive to at least do a poor job preventing it. I remember visiting the Twilio offices when it was still tiny during a Google Glass related thing. I s…

You have the CEO of a public company come out to play and address a public post, which is pretty cool! Your attacking style of questioning just makes people like Jeff less likely to engage with the community. You could frame the same question in a more constructive style.

I didn’t take ocdtrekkie’s question as attacking. How would you have phrased it to be more constructive?

Re: Goodbye, Twilio

#100

Post by swyx »

jeffiel wrote: post #36

Thank you Miguel for all of your contributions to Twilio over the past four years, and I hope your next gig is just as rewarding! For all those interested in why we acquired Segment, and are focused on the integration of data and communications -- several years ago, we came to the conclusion that the world doesn't need more communications, it needs better communications. More relevant. More effective. As a developer,…

first of all, big admirer of you.

if you feel inclined, would really love your comment on OP's observation:

> Sadly, us developers are not at the center of everything anymore at Twilio.

it does seem the recent messaging has de emphasized that in favor of "Customer Engagement Platform". as the originator of "Ask Your Developer" (I read your book!) that has to sting a little bit. would love to hear your thinking on how Twilio continues to also engage developers in its next phase.

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