In Spain they're trying... but not really succeeding.
> Whenever you have bigger countries you almost always have several levels of local governance - state, county or Land. These local governments often work with full autonomy and do not share date with the central government.
Here this is particularly relevant with healthcare. In some regions I get full coverage with my regional card with no questions asked. In others I have to go through hoops, and apparently they have no way of knowing my clinical history.
> In this case even solving such simple and basic thing as a centralised login solution is difficult since why would the owner of the centralised login solution should have knowledge of which citizen used which local governments service?
In Spain they tried to solve this with DNIe (your national identity card has a chip) and cetificates. Turns out it's quite difficult to make it work for 99% of the people, and even if you're tech savvy some government portals make it SO HARD that you just want to give up.
In a job I had before they used VMs with Windows XP and IExplorer for some services.
It improved a lot in last years, but the improvement is in areas where you have to pay money, they've got fast for that. Everything else is still a mess.
So in the end they'd come up with Cl@ave 365 with is a login/password solution you have to set up in person into some government office but it doesn't give you access to the full catalog of services, so you still need DNIe/Certificate.
The thing is, they still get the money from you. Nobody gets fired. Friendly contractors still get money. There's no rush to improve. They have no incentives.
But the worst thing is that they have this mess going on, and when old people goes to some government office they tell them to go online and do their own thing.
Pretty much like companies. Feels nice to pay taxes for a service isn't being provided.
There's people pushing to get this fixed, but the spanish state is... like an angry elephant.