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DontBuyDell.com

dontbuydell.com

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Re: DontBuyDell.com

#91
"I asked GPT-3"

Imagine that in near future we might get an AI powered service that let's you ask for opinion on any product on the market and then have a conversation about it. Manufacturers will then produce special ads just to target the recommendation engine of those AI's.

Inb4 we already have google - sure, but having an AI write you personalized opinion with concrete arguments is whole new level of market influence.

Can't wait for apple's powered AI to argue with amazon's one about whether or not samsung's Bixby is better or worse then Microsoft's Cortana

Re: DontBuyDell.com

#93

Ask GPT-3 what it "thinks" about Apple laptops, and I'll bet it's similar.

Yeah, this reminded me of those admonitions we used to get to consider the deep thoughts of young children, about e.g. politics or whatever. Maybe GPT-3 is next, after covid has forced everyone to spend more time exposed to the thoughts of those children. After they get GPT-3 to write ads so they can fire all the marketers, we'll get quite enough GPT-3 "thoughts" and be encouraged to consider the thoughts of some other unthinking entity...

Re: DontBuyDell.com

#94
"The laptop does not sleep in Linux" is not a compelling reason to hate a manufacturer without a lot more details, but I always hear it as some catch-phrase when people talk about Linux/Laptop compatibility.

linux isn't linux isn't linux. distribution and wm/de matter a lot with regards to power management, and many distributions/DEs have strong opinions about defaults in many different directions.

I wouldn't expect a lot of laptop specific tweaks in a performance or desktop-flavored distribution, just as I wouldn't expect a high performance/risk file-system or IO scheduler on a user-friendly consumer-centric laptop-oriented distribution -- thus I think it's an unfair assessment when someone judges the other end of the field from the wrong side.

All that said, I own a current gen XPS15, i've ran just about every major flavor of OS on the thing. The compatibility is exactly what i'd expect out of a generic Intel 'ultrabook', ubiquitous.

Re: DontBuyDell.com

#95
My anecdata:

This is the computer my company gave me after they went out of business in 2010. It was a two year old computer then.

https://www.notebookcheck.net/Review-Dell-Latitude-E6500-Not...

I had 8GB of RAM in mine. I put Windows 10 on it and used it as a Plex server until 2016. I recently cleaned it up and gave it to my parents mostly for Chrome and to use one of my Office 365 licenses. It runs amazingly well and the 15 inch 1920x1200 (not a typo) is beautiful.

I’ve probably had 5 Dell laptops since 2010 for various reasons and they have all been cleaned up, and given to someone who is still using them for basic Office + browsing.

I recommend Dells wholeheartedly to people on a budget. I also recommend Backblaze. You can get a cheap good enough Dell for $400.

My personal take is using any x86 computer after the M1 Macs came out is like using a flip phone after the iPhone was introduced. I really encourage people to buy at least an M1 MacBook Air now.

Re: DontBuyDell.com

#96
post #51

Earlier quoted context omitted.

> Buying Dell's consumer line and having a hard time trying to cash in on the consumer warranty doesn't mean Dell is shit, just means their priorities are elsewhere. This is the whole point of the site: don't buy products from companies whose priorities are elsewhere.

Do you have some suggestions on companies whose priorities are better? It would be good to know.

Apple has been rock solid for me for a decade. Their priorities aren’t fully aligned with mine, but they’re as close as any company I know of. I really want to try a System76 or Framework as my next machine.

Re: DontBuyDell.com

#98
post #78

I usually tell family members that if they’re dead set on buying a new laptop (as opposed to used), then don’t buy anything under $1000 since it’s going to be a piece of shit. The only exception to that rule is Dell. Don’t buy Dell at all, since it’s always going to be a piece of shit.

How do you evaluate a used laptop? I never buy used, and am curious how you kick the tires and determine if it’s a good buy or a lemon.

Re: DontBuyDell.com

#99
post #21

On the contrary I've had great experiences with Dell's business line (Latitude, Precision models). Likewise the business warranty is excellent - log into TechDirect and I can submit a ticket for any one of the machines in my fleet. Dell will either send a technician out to service it in the field, or they'll mail me an empty box so I can send the unit in for repair. Consumer _anything_ is going to be hit or miss. Thi…

>>Consumer _anything_ is going to be hit or miss.

I kind of agree with that philosophy.

I have friends who had bad customer experience with Bell for their cell, have switched to Rogers, and for the rest of their lives will yell that Bell is horrible and Rogers is awesome. But I also have friends who did exactly the opposite thing from Rogers to Bell.

I have friends who have had bad personal experience with TD Canada bank teller / customer service, and switched to CIBC, and will spend the rest of their lives telling everybody how TD is awful and CIBC is awesome. And I also have friends with exact opposite experience.

One of my friendships completely deteriorated when they warned me to NEVER EVER shop at Canadian Tire. Why? In 1978 her dad had a bad experience with a Canadian Tire car shop in Regina. I made a mistake of engaging and discussing there are over 500 stores with tens of thousands of employees and millions of different experiences, EVERY company will have statistical error rate, and "This one time at a bandcamp something bad happened" might not form the pinnacle of my decision making process (not that bluntly of course:), I got a look like I'm an alien being and what KIND of friend doesn't immediately take another person's word to not shop somehwere, no follow-up questions asked???!?!!!11

Anyway :).

Every company will have some percentage of bad customer experiences.

Stories, even reviews, are a poor and maybe even deceptive way for a person to decide how to weigh their risks.

I don't know of a perfect way because we don't have perfect information - what is Dell error rate compared to Lenovo compared to HP? I do agree that every company will have an error rate especially in their consumer stuff where we are explicitly not willing to pay for quality, and only pay, at best, for superficial specs or attributes.

Nothing on that website has shown me any statistics or argument that Dell is special. Like others, I've had good experience with Dell business models, just like with Lenovo business models and HP business models. And I've tended to have bad experience with plasticky crap of consumer models.

Re: DontBuyDell.com

#100
post #21

On the contrary I've had great experiences with Dell's business line (Latitude, Precision models). Likewise the business warranty is excellent - log into TechDirect and I can submit a ticket for any one of the machines in my fleet. Dell will either send a technician out to service it in the field, or they'll mail me an empty box so I can send the unit in for repair. Consumer _anything_ is going to be hit or miss. Thi…

We have had terrible problems with the Precision 3000 series overheating/blue-screening on our engineers while using SolidWorks and AutoCAD, and Dell’s response to us was that they couldn’t recommend that series for that purpose, after their rep had done exactly that. Also their WD19TB docks have been terrible. The display ports randomly crap out, the power supply randomly craps out, the ethernet ports randomly crap…

We had the same issues with Precision for software development, especially with the docks. Dell released a series of firmware updates. It resolved the issues on a small percentage of the machines, the remainder improved but not by a lot.

They gave up, we were stuck with lemons.

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