Earlier quoted context omitted.
I didn't read the article, but just based on the passages you have quoted and based on my recent experience, I will have to agree with the author. I recently learned that GitHub has a discussions page which is separate from the issues pages. To pass the time and to give back to the community I try to help people and answer their questions. It's a bit concerning to me that when I point some people to the right directi…
This isn't a new phenomenon. This strategy is proven to work largely because of people like you who put in time and effort to answer those types of questions with quality information. Stack Overflow was literally built on this very premise.
On the other hand, it's impossible to remember what it was like to not know something. So often, just giving hints isn't enough. When I used to spend too much time answering S.O. questions I tried to, as often as possible, include a working snippet. One, to prove the solution worked, but two, so the questioner could start with working code.
Starting with working code is the number 1 thing for me because then I can start adding to it until it breaks and can always go back to working.