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Tell HN: Otter.ai bot recording meetings without consent

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Re: Tell HN: Otter.ai bot recording meetings without consent

#92
post #81
post #67

Earlier quoted context omitted.

In Teams at least, it's called transcription, but really it's captioning. It's not recorded unless you also turn on recording.

Can you cut the text out of the caption window before leaving? The one I saw it was appearing in chat (I think?).

Maybe? But you can also point a camera at your screen and record the whole thing...or do it in software with screen/audio capture.

The point is the app isn't recording without telling people just to do captioning.

No app prevents bad actors from recording.

Re: Tell HN: Otter.ai bot recording meetings without consent

#93
post #68

Earlier quoted context omitted.

macOS added this to the OS https://www.maketecheasier.com/enable-live-captions-ios-maco... Google meet also has it built in on the client. Edit: previously incorrectly linked to https://support.apple.com/en-au/guide/mac-help/mchlc1cb8d54/...

That’s not transcribing. That’s just a feature turning CC on and off in a unified way, no?

You’re right that’s the wrong link. It’s part of macOS Ventura (not yet released)

Details: https://www.maketecheasier.com/enable-live-captions-ios-maco...

Re: Tell HN: Otter.ai bot recording meetings without consent

#94

Earlier quoted context omitted.

If some of the participants are located in the EU this is a GDPR violation.

How so?

If the bot transcribes anything GDPR considers personal data and then emails it out you're already in breach. Simply someone telling their phone number to another participant over the call would result in a violation.

Re: Tell HN: Otter.ai bot recording meetings without consent

#95
post #15

I just deleted my account because of that, also they share conversations with everyone in the meeting by DEFAULT, it wasn't nice receiving a message from a co-worker telling me that he received an email with the transcription it generated.

Yeah, I just signed up to play with this and was surprised that a random "get started" sort of forced me into it to continue. After I noticed an incredibly faint "SKIP" text button in the corner. I disabled it afterwards.

Re: Tell HN: Otter.ai bot recording meetings without consent

#96
post #45

"I am not much of a privacy person but I feel completely abused in this situation" On the plus side you have been given a valuable lesson. For example: you may be more of a privacy person that you thought, you may want to be more careful about sharing your data. You may want to consider if you are paying for a service or not makes any difference in the way your data is handled.

Since tracking and selling of data, in general, is free revenue on top of any service fees, it seems to me that successful companies will over time trend towards service fees AND tracking/selling personal data.

Re: Tell HN: Otter.ai bot recording meetings without consent

#97
post #91

[flagged]

Sounds like some copywriting/SEO ai wrote this ridiculous response.

Yeah, they are literally just spamming the same everywhere: https://twitter.com/otter_ai/status/1567568010680111104

Talk about dumpster fire

Re: Tell HN: Otter.ai bot recording meetings without consent

#98

Earlier quoted context omitted.

Yeah, gotta "love" the 'we can break the law cause you didn't pay' HN philosophy. I would derive great enjoyment of them in court in a 2 party state telling a judge "well since they weren't really a customer....."

In a 2 party state the user would be the one breaking the law. They installed the software... If you install recording software, you're liable for what it records. Bug or not bug, the liablity is yours. The only way you would get Otter.ai in a courtroom would be a civil case and then the not being a paying customer therefore no expectations of a warranty applies. Seriously, this thread is "I installed recording softw…

> If you install recording software, you're liable for what it records

not if it's recording without your consent

> Seriously, this thread is "I installed recording software and it worked on things I didn't think it would.

a poor attempt to reframe the thread, which is actually about a company monitoring confidential meetings without consent

if affirmative consent is such a non-issue here, why couldn't the company get it?

Re: Tell HN: Otter.ai bot recording meetings without consent

#99

[flagged]

Seems like an insidious default setting.

OP said they have the setting toggled off. Regardless whoever decided to make this “feature” opt out rather than opt in made a terrible decision.

Re: Tell HN: Otter.ai bot recording meetings without consent

#100
post #33

Earlier quoted context omitted.

Don't the need the permission of all participants to transcribe?

I think as long as you notify people and give them the opportunity to disconnect that's generally considered consent, as with 800 numbers where they tell you calls are recorded for quality assurance or whatever.

The company who predominantly works in that space is called "CallMiner".
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