Earlier quoted context omitted.
Does he, though? He's sort of saying that they evolved the existing system instead of jumping to a new one, but AFAIK OS X was NeXT with a compatibility layer, prettier GUI and some other changes. Saying that anyone upgrading from OS 9 would not see a whole new interface seems wrong to me.
I believe the confusion arises from the use of the term "existing one". That could be construed as referring to NeXT, so it would mean they decided to evolve NeXT by making changes to it over many years, instead of switching to it at once. If you read "existing one" as Mac OS 9, then that sentence would mean a completely different thing.
If he had, he would have realized its significance. For instance, I can't recall that he mentions how iOS relates to OSX, and the advantages this brings to Apple. He never mentions that NeXT was compatible with PowerPC and Intel and that Apple would have a working, parallel release running on Intel hardware internally.