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AWS us-east-2 outage

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Re: AWS us-east-2 outage

#92

Earlier quoted context omitted.

Classically, us-east-1 received most of the hate given its immense size (it used to be several times larger than any other) and status as the first large aws data center. It also seemed to launch new aws features first but that may have been my imagination. If true, I'm sure always running the latest builds was not great for stability. us-west-2 has had outages as well but it is less common, even rare. I've been push…

93.99999

There are six 9s in there. Pretty solid!

Re: AWS us-east-2 outage

#93
post #44

Sorry all I jinxed it. Yesterday I was in a meeting and said "The only regional outages AWS has ever had were in us-east-1, so we should just move to us-east-2." Now I guess we have to move to us-west-2. :) Update: looks like it's only one zone anyway, so my statement still stands!

Naive question: don't people who care about resiliency have their services in more than one datacenter? or datacenter failure is considered such a rare event that's it's not worth the cost/trouble of using more?

Re: AWS us-east-2 outage

#94

I understand that us-east is AWS's oldest and biggest facility, but Amazon seems to have more money than Croesus, why aren't they fixing/rebuilding/replacing us-east with something more modern?

My first instinct would be to guess that something like this happened because of some intentional and well-meaning effort to upgrade some critical part of their infrastructure. Just my hunch given that it happened during the middle of the week in the middle of the day, and came back relatively quickly. The quick but not instantaneous bounce back has the hallmark of someone following a carefully laid out worst case contingency plan. I look forward to the postmortem.

Re: AWS us-east-2 outage

#95
post #86

Update from AWS: they lost power to (part of?) a single DC in the use2-az1 availability zone. 10:25 AM PDT We can confirm that some instances within a single Availability Zone (USE2-AZ1) in the US-EAST-2 Region have experienced a loss of power. The loss of power is affecting part of a single data center within the affected Availability Zone. Power has been restored to the affected facility and at this stage the major…

I thought that AWS availability zones were intentionally not canonically named to prevent everyone from adding stuff to AZ “A”. So my us-east-1 zone “A” might be your “B”. But that system breaks down here when you need to know whether you are in an affected zone. Is there a way to map an account’s AZ name to the canonical one which apparently exists?

The mapping from AZ Name (account-specific) to AZ ID (global) shows up on the EC2 overview page in the dashboard.

Re: AWS us-east-2 outage

#97
The fact that so many popular sites/services are experiencing issues due to a single AZ failure makes me think that there is a serious shortage of good cloud architects/engineers in the industry. It would be one thing if this was a Regional failure, but a single AZ failure should not have any noticeable effect.

Re: AWS us-east-2 outage

#98

Earlier quoted context omitted.

It depends entirely on how AWS architected their power redundancy. Given that the outage affected a portion of one DC in one AZ, we can make some assumptions, but the truth is we just don't know. It could be that their shared-fate scope is an entire data hall, or a set of rows, or even an entire building given that an AZ is made up of multiple datacenters. I don't know that AWS has ever published any kind of sub-AZ g…

Our best was a bird landing on a transformer up on a pole. Installed a fake Eagle after that.

Given the scope of the effort invested in attempting to prevent duck and goose crap on the world's docks, I'm skeptical that this tactic is effective.

Re: AWS us-east-2 outage

#99
post #65
post #44

Sorry all I jinxed it. Yesterday I was in a meeting and said "The only regional outages AWS has ever had were in us-east-1, so we should just move to us-east-2." Now I guess we have to move to us-west-2. :) Update: looks like it's only one zone anyway, so my statement still stands!

In all seriousness, we've been deploying everything on us-west-2, and it seems to have dodged most of the outages recently. Is there something special about that data center?

Looks like this particular issue was due to power loss, and for power us-west-2 has one clear advantage: It's power is directly from the Columbia river and highly unlikely to have demand based outages.

Re: AWS us-east-2 outage

#100
post #44

Sorry all I jinxed it. Yesterday I was in a meeting and said "The only regional outages AWS has ever had were in us-east-1, so we should just move to us-east-2." Now I guess we have to move to us-west-2. :) Update: looks like it's only one zone anyway, so my statement still stands!

Naive question: don't people who care about resiliency have their services in more than one datacenter? or datacenter failure is considered such a rare event that's it's not worth the cost/trouble of using more?

AWS works with multiple availability zones (AZ) per region, some products by default deploy in several ones at the same time, while others leave it up to you.
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