The Verge is so bad they have me defending Apple [video] • Hacker News Board

Re: The Verge is so bad they have me defending Apple [video]

#91

Post by larossmann » Sun, May 22, 2022, 2:37 PM UTC

michaelnoguera wrote: post #16

I have tried to faithfully summarize the video here. If you notice a mistake or omission, please correct me. Rossmann’s main message: “to complain about something that is an option rather than complain about all of the options that are missing misses the forest for the trees”. Key points: 1. For certain repairs, Apple’s repair program has “made availiable the exact same OEM parts and tools that they use” via rental.…

Wow. If I ever start doing videos with a script, I will hire you to write them. This is so much easier than watching a 7 minute rant. Thank you!

Re: The Verge is so bad they have me defending Apple [video]

#92

Post by Sebb767 » Sun, May 22, 2022, 2:38 PM UTC

Brian_K_White wrote: post #87

Sebb767 wrote: post #63

Earlier quoted context omitted.

Honestly, how? They provide the parts at a reasonable price and even provide the actual tooling they use to get something as close to OEM repair as possible. There are a lot of things faulty at Apple, but this is not one of them.

But they don't. Comments like this proves the effectiveness of the pr stunt. This kit of tools is not what anyone asked for or needed, and does not address any of the actual problems with repairing Apple products.

If definitely does address some. As Louis correctly points out, if you don't have much skill and/or want an OEM-like repair, having those tools available is great. And if you don't need them, Apple doesn't force them onto you. I honestly think it's great that they offer their tooling for rent. Now, the program is not perfect by any means. But it definitely does address some of the problems with repairing Apple products.

Lastly, as I already pointed out in a sister comment, the grandparent said the program is designed to scare people away from repairing their phone. I actually don't see how. In fact, providing the tooling makes it more accessible than just providing the parts. I'd love to see everything replaceable, but this is a step in the right direction.

Re: The Verge is so bad they have me defending Apple [video]

#93

Post by Nullabillity » Sun, May 22, 2022, 2:38 PM UTC

Wowfunhappy wrote: post #74

delusional wrote: post #72

Earlier quoted context omitted.

It's crazy to read this comment because the article in the verge literally makes the exact same point.

I partly agree, but I wish The Verge had been clearer that the huge kit was optional and the other parts could be bought separately. And... I don't know, PR move or not, isn't it awesome that regular consumers can rent access to the full kit? I'm not sure who I'd recommend it to, but I'm sure someone is super excited, and good for them! If I'd written the article at The Verge, I would have ended with something along…

It's not awesome that their phones are designed so maliciously (poorly if you want to be charitable.. but what have they done to deserve that interpretation?) that you need all this kit (or the equivalent from elsewhere) to repair your stuff.

Re: The Verge is so bad they have me defending Apple [video]

#94

Post by ClumsyPilot » Sun, May 22, 2022, 2:39 PM UTC

samatman wrote: post #53

Ekaros wrote: post #25

I think issue is that they come from different view points. Rossman runs a company offering these services and he sees issues what they are allowed and can do about repairs. And he has essentially trained and skilled labour to do it. On other hand Verge look it from consumer standpoint. Who might do one of repair every few years. From that view devices should be much simpler and easier to repair by unskilled owners.…

Sure as long as you're relying the market and not the government to give this to you. I personally don't care one bit about replacing the battery in my cell phone. I don't want to be reliant on one single corporation, but as long as the parts are available to other professionals I can pay, I'm fine. I do want the waterproofness and compactness that goes with this, particular for my watch which is also a phone for the…

> I hope you're not one of those people who thinks Right to Repair gives you a vote as to how companies design their products. That's annoying.

Welcome to democracy mate, where we vote on any issues we deem worthy.

Among them is regulating how companies design their products, becuase sometimes they combust and burn down our houses, or electrecute and kill us, produce electromagnetic noise that knocks out all radio communication, and at the end of their life they get discarded and poison our groundwater.

Re: The Verge is so bad they have me defending Apple [video]

#95

Post by kcplate » Sun, May 22, 2022, 2:40 PM UTC

ClumsyPilot wrote: post #83

Sebb767 wrote: post #63

Earlier quoted context omitted.

Honestly, how? They provide the parts at a reasonable price and even provide the actual tooling they use to get something as close to OEM repair as possible. There are a lot of things faulty at Apple, but this is not one of them.

Can you buy the $5 lighting port if your's has broken? Can you buy the $2 charging chip? Can you buy a microphone, a gyroscope, or any of the 50 individual electronic components for either phones, laptops or tablets? Can you at least by the micropone jack? I rest my case.

I’m gonna assume from your name that you might understand what I am about to say— I think you may be demanding SRU and SRCs where LRUs are appropriate.

Re: The Verge is so bad they have me defending Apple [video]

#96

Post by Brian_K_White » Sun, May 22, 2022, 2:40 PM UTC

simonh wrote: post #76

delusional wrote: post #71

Earlier quoted context omitted.

Excuse me what? Did we read the same article? The conclusion of the article is literally: >The more I think about it, the more I realize Apple’s Self-Service Repair program is the perfect way to make it look like the company supports right-to-repair policies without actually encouraging them at all. Apple can say it’s giving consumers access to everything, even the same tools its technicians use, while scaring them a…

Or alternatively it was absurd for hobbyist repairers to ask for these tools in the first place, and if they’re upset now when they are given what they asked for, maybe that’s on them, not Apple.

No one did ask for this.

Re: The Verge is so bad they have me defending Apple [video]

#97

Post by ClumsyPilot » Sun, May 22, 2022, 2:41 PM UTC

Ekaros wrote: post #25

I think issue is that they come from different view points. Rossman runs a company offering these services and he sees issues what they are allowed and can do about repairs. And he has essentially trained and skilled labour to do it. On other hand Verge look it from consumer standpoint. Who might do one of repair every few years. From that view devices should be much simpler and easier to repair by unskilled owners.…

> On other hand Verge look it from consumer standpoint.

I think the Verge look at it from the idiot standpoint -> most consumers will go to a local repair store, and if parts and tools are avaliable then they can get better and cheaper service. The repair store can invest a few grand in proper tools and use them regularly.

Re: The Verge is so bad they have me defending Apple [video]

#98

Post by Wowfunhappy » Sun, May 22, 2022, 2:42 PM UTC

Nullabillity wrote: post #93

Wowfunhappy wrote: post #74

Earlier quoted context omitted.

I partly agree, but I wish The Verge had been clearer that the huge kit was optional and the other parts could be bought separately. And... I don't know, PR move or not, isn't it awesome that regular consumers can rent access to the full kit? I'm not sure who I'd recommend it to, but I'm sure someone is super excited, and good for them! If I'd written the article at The Verge, I would have ended with something along…

It's not awesome that their phones are designed so maliciously (poorly if you want to be charitable.. but what have they done to deserve that interpretation?) that you need all this kit (or the equivalent from elsewhere) to repair your stuff.

But it isn't necessarily malice or poor design, merely different priorities. Apple may well be trying to design phones that are as small, capable, and water-resistant as possible, all of which come at the cost of repairability.

Re: The Verge is so bad they have me defending Apple [video]

#99

Post by havelhovel » Sun, May 22, 2022, 2:56 PM UTC

Ecstatify wrote: post #59

The Verge is honestly terrible, incredibly biased. They're essentially a PR firm targeting certain companies competitors. You pay $$$, you get positive coverage. They're the Yelp of tech news.

My personal opinion of The Verge writers is that they are mostly liberal arts majors LARPing as tech experts to make ends meet. The general resentment for the ascendancy of tech is palpable. Maybe someone in their 18th Century English lit class called them a geek at some point, so they honestly think they know what they’re talking about relative to the general public, but the average commenter on HN has greater context on almost anything The Verge churns out. I’m okay with non-technical people in journalism roles, but I do take issue with presenting these people as authoritative sources that can express their subjective opinions as unchallenged fact, and that’s what The Verge is all about as of late.

Re: The Verge is so bad they have me defending Apple [video]

#100

Post by pcmoney » Sun, May 22, 2022, 3:04 PM UTC

As I have said before: Its the verge and they are a joke now. They have one article lately and its “tech company bad”.

They basically pander to people who want to think they know about tech but aren’t in tech and likely couldn’t make it in tech. Feels like a bunch of bitterness and copium. I just ignore them now but miss their old good tech coverage.