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Jabra denies support for Elite 85t Bluetooth earbuds on computers

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Re: Jabra denies support for Elite 85t Bluetooth earbuds on computers

#91
post #83

Earlier quoted context omitted.

Quoted post unavailable.

Audio has worked great on Linux for a while. Pulse Audio improved a lot, and now Pipewire, pretty much everything just works.

As you can see from the parent comment, pretty much everything just works, except when sometimes it doesn't :D

Re: Jabra denies support for Elite 85t Bluetooth earbuds on computers

#92

this is a"feature" added to the OS in Monterey that applies to bluetooth headsets - it will auto-mute you when input volume drops to zero, and, AFAIK, many video conferencing clients (zoom, google meets, etc) use this feature to help deal with background noise. - Zoom instructions to disable dynamic input volume - https://apple.stackexchange.com/questions/432445/bluetooth-h... - google meet instructions (when run via…

No, this happens on Windows too, and it’s not related to auto mute or anything like that. The audio stream just drops for a second, like if there was interference or buffer issue.

Re: Jabra denies support for Elite 85t Bluetooth earbuds on computers

#93
post #34

Earlier quoted context omitted.

Well-known to be the bane of meetings in offices everywhere. Why anyone would buy their garbage is beyond me, not that that excuses how they treat their marks^Wcustomers.

We exclusively used Jabra speakerphones at my last few offices and I have a few at home. They work very well and I've never seen them have a single problem.

Same. They also regularly win recommendations from a variety of review sites.

Re: Jabra denies support for Elite 85t Bluetooth earbuds on computers

#94
post #73

And then people keep asking me why I have trust issues with wireless tech. A 3.5mm jack just works, with everything, every time, all the time, regardless of any outside factors.

Tell that to my linux desktop which keeps losing track of the 3.5mm jack audio output. I keep having to reset it and fiddle with it every reboot.

Huh. No issues like that at all with any of my Linux desktops and analog jacks (mostly Devuan). They all seem to detect and maintain sources fine.

The problem I personally have (if there are any pulseaudio experts out there) is it continually re-enabling ephemeral audio sources like HDMI and bluetooth when they are plugged back in, even if I'd set them to "off" before unplugging them - fortunately since I set the analog to default it usually doesn't mess anything up, but it's a bit untidy, and also annoying for the one USB webcam that has a mic plugged in, where I get a surprise input if I don't watch it.

It'd be great to have it persist settings for identically named sources even after they are removed.

Re: Jabra denies support for Elite 85t Bluetooth earbuds on computers

#96

Earlier quoted context omitted.

A problem with Linux support for Bluetooth audio? Say it isn't so! I don't understand why people are surprised that using Bluetooth devices on Linux frequently requires "their custom software". This is why.

On the flip side, Linux audio supports things that MacOS and Windows do not. Do you have 990kbps LDAC running on your desktop? Probably not if you aren't on Android or Linux. With PipeWire, I feel pretty comfortable saying Linux has Mac and Windows beat with wireless audio compatibility. Yes, Pulseaudio/ALSA and Jack kinda suck. That's a pretty dead horse to beat when you consider the offerings on... other platforms.

Of course I do, I wanted to be sure for myself that the difference is inaudible on Windows like it is on Android. I bought an adapter which supports it and confirmed it was transmitting it, then did my a/b/x testing.

It sounds like you agree with me, the default Linux support for Bluetooth audio is bad and requires custom workarounds to fix. That's exactly what I said.

Re: Jabra denies support for Elite 85t Bluetooth earbuds on computers

#98
post #12

This is a blatant abuse and they should be sued and shut down. This is beyond unacceptable. There is no reason to do this kind of thing.

So if you sell a bluetooth device, it is legally required to work properly with every other bluetooth device on earth? I don’t see how that will fly. The obvious reason for doing this kind of thing is their target market & 99.9% of sales are to people using them with phones, so Jabra has no business reason to spend money providing customer support for PC interoperability.

Then again from their marketing perspective properly supporting computers on all devices would likely be smart. It is not like they don't have the expertise with their other product lines. This sort of stuff eventually reflects badly on those too.

Re: Jabra denies support for Elite 85t Bluetooth earbuds on computers

#99
post #6

Earlier quoted context omitted.

Jabra is an old, well-known brand.

Well-known to be the bane of meetings in offices everywhere. Why anyone would buy their garbage is beyond me, not that that excuses how they treat their marks^Wcustomers.

Now question really should be all they better or worse than the alternatives? Haven't used their product overly much, but never truly had issues.

Re: Jabra denies support for Elite 85t Bluetooth earbuds on computers

#100
post #41

What is a good alternative for a USB/Bluetooth office/WFH headset with a noise canceling _microphone_ (no background voices/noise), especially one that would also work on Linux? Jabra Elite2 40 for example looked almost perfect, but was almost unusable on Linux/without their custom software.

I don't know about noise-cancelling, didn't even know there were headphones doing that.

But I have the Jabra Engage 75 (not Engage2) and I'm very happy with them. The mic doesn't pick up other voices in the house, since it sits 1 cm from my mouth and is fairly directional.

Also, the phones and base don't seem to communicate over Bluetooth because the range is great: more than 10 m through a thick house wall. I also don't notice the lag. The base is connected to the PC via USB. It also supports BT for connecting to a phone. And the volume controls on the phones affect the volume reported by Pipewire. The only thing that doesn't interact with PW is the Mic mute button. I don't have any kind of Jabra software installed - and there isn't any for Linux (they only have an SDK).

My only gripe with them is that they always prioritize my phone, so whenever I get a random notification they will cut the audio from the conference on the PC in order to play the "ding".

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