‘Click to Cancel’ legislation introduced in Pennsylvania

Post by Shared404 » Mon, Apr 18, 2022, 4:09 AM UTC

dvtrn wrote: post #49

LegitShady wrote: post #22

Earlier quoted context omitted.

I've had issues with gyms and also a cable internet provider where the employees say they've processed your cancellation but I found later that for some reason it hadn't worked and I was still subscribed. A cable provider sent me a bill for $300 of equipment I had returned three months earlier and I was only lucky I kept the receipt from returning the equipment that I could prove I had done it. Since the items had be…

I used to have a gym membership that I only discovered later on could be canceled by mailing a letter to their HQ four states away. Not an email. Not a phone call to some retention agent in a call center. A signed letter via postage. From the tales I've read in my local city sub, I got lucky in that the billings did in fact stop quickly; others have had resort to threats of legal action after numerous letters, some e…

Post by shakna » Mon, Apr 18, 2022, 4:12 AM UTC

pc86 wrote: post #41

reillyse wrote: post #28

Earlier quoted context omitted.

Obviously someone has bribed the lawmakers for that exemption. Simple.

It's not obvious unless you're more interested in scoring political points online than actually figuring it out. Gyms don't have a huge lobbying presence. I used to live in Pennsylvania and I used to work very close to the lobbying industry. Nobody from Planet Fitness or any fitness-related association is walking around the halls of the capitol twisting arms.

Post by justinclift » Mon, Apr 18, 2022, 4:14 AM UTC

webmobdev wrote: post #54

hn_user2 wrote: post #42

Earlier quoted context omitted.

That stops the payment from happening. But it does not stop your contractual obligation to pay. So it really depends on the business and how much information they have about you, and if they are dirty enough to send you to collections for it. A gym is likely going to send you to collections. An online SaaS is more likely to just cut you off and cancel the account.

> But it does not stop your contractual obligation to pay. Can't you Americans just send a certified letter informing a business of your intent to cancel and asking them to send you a final bill (if any) to settle payments within a specified time limit? That should cover you legally?

Post by willio58 » Mon, Apr 18, 2022, 4:23 AM UTC

QuikAccount wrote: post #4

Fully in favor of this. I recently had to cancel a subscription that had no "cancel subscription" button and instead forced you to contact customer service so they could try to sell you on discounts and etc. No, just let me cancel and get on with my day. Unfortunately, it seems health clubs(and I assume gyms?) are exempt from this when they are like 80% of the problem.

Post by kbelder » Mon, Apr 18, 2022, 4:24 AM UTC

metadat wrote: post #83

dhzhzjsbevs wrote: post #80

Earlier quoted context omitted.

Or you can just say if you don't cancel by email you'll issue charge backs.

-1, this is ridiculous and shouldn't be necessary.