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Your eBay account has been suspended

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Re: Your eBay account has been suspended

#91

Post by Jach »

PaulHoule wrote: post #2

My wife got kicked out of PayPal for no good reason 15 years ago. I think she could have reinstated it if she sent a fax but she wasn't about to send a fax. If you want to know why people aren't adopting 2FA, it's because we know it's just a matter of time until the hole that attaches your Yubikey to your keyring wears away, your Yubikey disappears, and with customer service that amounts to "talk to the hand" at many…

Why wasn't she about to send a fax?

I don't think wear-and-tear is why people aren't adopting them. I have a yubikey from Mt Gox (yeah, the btc one) that I've just left on my keychain all this time. My keychain is not treated gently, and it's been through the washing machine more than once... yet the hole is fine, and plugging it in now, it still functions and delivers its gibberish after a touch. I don't know what the expected lifetime should be.

I can't really speak to other people, but I personally avoid adopting 2FA because 1) most of my passwords are strong 2) it's not true 2FA, instead of yubikey it's some shitty SMS system or more uselessly a TOTP system whose key I can add to a bash script that'll use oathtool and xdotool to enter it for me with a hot key press 3) it's some shitty app that requires my online smartphone 4) I worry about the opposite case where services are so forgiving to restoring access that even if you have a brain aneurysm and forget the password and your yubikey bursts into flames they'll still let you in after a phone call -- if my account access can be socially engineered that way anyway, I don't want the additional annoyance of dealing with 2FA.

Re: Your eBay account has been suspended

#92

Post by bagels »

Rich, coming from the company (apparently with orders coming all the way from the CEO) that terrorized a journalist with shipments of cockroaches, a funeral wreath, a bloody pig mask, and who even traveled cross country to spy on their house.

https://arstechnica.com/tech-policy/2021/07/ebay-manager-imp...

Re: Your eBay account has been suspended

#93

Post by jrexilius »

The same happened to me. Bought a few things over the span of a decade and a half, sold a few things. Never any problems or returns, on either side, all good reviews. After about 8-9 months of not using my account got the same summary execution with no recourse. I think I originally opened my account in like 99 or 00 such and had a nice short handle.. It pissed me off enough to never use eBay again.

Re: Your eBay account has been suspended

#94

Post by nikkwong »

ta988 wrote: post #84
nikkwong wrote: post #70

Agreed with your sentiment that there needs to be some due process for these companies. Amazon has been holding $24,000 of my seller accounts proceeds for a year now stating that I "violated their TOS" by using the same IP address as my girlfriend uses (who was also an Amazon Seller). Both my and her accounts had perfect selling histories; weren't selling anything against tos, etc. I've been wanting to take them to c…

Do crowdfunding and you'll get help. At least mine.

That is very kind of you, thank you!

Re: Your eBay account has been suspended

#95

Post by TheSocialAndrew »

nikkwong wrote: post #70

Agreed with your sentiment that there needs to be some due process for these companies. Amazon has been holding $24,000 of my seller accounts proceeds for a year now stating that I "violated their TOS" by using the same IP address as my girlfriend uses (who was also an Amazon Seller). Both my and her accounts had perfect selling histories; weren't selling anything against tos, etc. I've been wanting to take them to c…

They almost definitely have an arbitration clause in the agreement, since companies like Amazon, eBay, Airbnb wish to avoid going to court altogether so as not to establish a precedent. This could be favorable to you because they are more likely to settle without either party incurring a lot in legal expenses, but on the other hand it's likely that the arbitration clause asks that each party split the arbitration cost (typically under $5,000 each) regardless of the outcome.

I'm not an attorney but I've dealt with situations like yours. If I were you, I would pursue the arbitration because they are likely to settle.

Re: Your eBay account has been suspended

#97

Post by nikkwong »

neilv wrote: post #89
nikkwong wrote: post #70

Agreed with your sentiment that there needs to be some due process for these companies. Amazon has been holding $24,000 of my seller accounts proceeds for a year now stating that I "violated their TOS" by using the same IP address as my girlfriend uses (who was also an Amazon Seller). Both my and her accounts had perfect selling histories; weren't selling anything against tos, etc. I've been wanting to take them to c…

Did you try consulting some government authorities, about your case specifically? $24K is a lot of money for most small businesses (or family side gigs), and most people can't afford to out-lawyer a huge company. Fortunately, one of the ideal roles of government is to protect the small from the large. Were it me, since I'm in the US, but don't know which government authority would be most appropriate or effective, I'…

I guess this is my version of tweeting into the void hoping that someone helps me figure out what to do :).

It is a lot of money.

It's funny because I am from and live in Seattle; and post of the local political will currently is against Amazon, but I don't know if that would work in my favor. I actually tried to contact the AG before and got a "we'll get back to you" and didn't hear anything. I didn't follow up because I didn't know if helping in a situation like this was part of their wheelhouse. I guess I'll pose the question to them again alongside the more general question of whether it's relevant to their office or not. Thank you!

Re: Your eBay account has been suspended

#98

Post by n0rlant1s »

Hey! Sorry to hear. At this point, eBay is no longer a tech company but a legacy service. I’m building https://limited.co, the next generation of peer-to-peer marketplaces, with auctions and more. We launched a few weeks ago into the mechanical keyboard space and will be expanding into all goods. Check us out!

Re: Your eBay account has been suspended

#99

Post by jackson1442 »

thelittleone wrote: post #14
robalfonso wrote: post #4

Earlier quoted context omitted.

Because of this, I make a point of having 3 2fa keys. A daily driver, a backup key on a key ring and the final one in a fireproof safe. Like you I would be afraid what would happen if I lacked my key. Companies need to at least clarify “what happens if I don’t have my key” also one time codes are a thing that need to be saved and can help mitigate a hardware failure.

Amazing that in 2021 there are few better alternatives than have 3 x 2FA keys.

You can enroll your phone and some laptops with most sites, so it's def getting better.
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