Earlier quoted context omitted.
> I'm trying to head off the fact that nobody reads docs, but will head straight to a web search. Is that why everyone loves SO? I've found it so hard to get questions answered on there. Most answers I find are just regurgitations of documentation, which is just annoying when you are asking about an obscure edge case.
I can't speak for everyone, but...sometimes it's easier to ask a question in a search bar than heading off to the docs and navigating their menus in order to find where in the docs you need to be looking. Maybe SO links come up first, maybe the actual docs do. However, with the back-n-forth exchanges, it is sometimes easier to grok an SO link than dryly written docs. The first example jumping to mind is AWS related q…
Some documentation is wonderful. I try to use documentation quality as an important consideration when choosing software.
The AWS docs have big issues, but they are similar to the big issues with SO - it's so easy to find old documentation. Also, they are horribly organized.