When will the new MacBook Pro be refurbished?

Post by buildbot » Tue, Nov 02, 2021, 2:22 AM UTC

lucasmullens wrote: post #59

buildbot wrote: post #46

Earlier quoted context omitted.

This is no longer true about the returns - I may have to go to court with amazon over a warehouse item that was empty, and then they stuck me with the non-returned item when I returned the empty box, wiped my review of the 3rd party seller (fulfilled by amazon). They are currently lying to my credit card company about the chargeback. Not fun...

You sent Amazon an empty box? It's still their fault, but sending back an empty box and issuing a chargeback usually aren't the first things I try to get refunds from Amazon. Their support chat is usually pretty willing to give you a refund IMO (although if you've returned too much / had too much stolen over the years that might not be the case, which I'm guessing is the situation you're in)

Post by mehrdada » Tue, Nov 02, 2021, 3:40 AM UTC

andrei_says_ wrote: post #88

mehrdada wrote: post #81

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I doubt this is the same thing as "Apple Certified Refurbished" store[1] which in my anecdotal (but quite a number of samples) have sold indistinguishable from new products in a sealed non-retail box which is the same as retail except it is plain white, which seems to sell immaculate products (that in my guess probably are either store returns or possibly even new ones under discount without admitting such thing). Th…

I have happily bought from Apple’s repair store, but may not do so with laptops.

Post by gambiting » Tue, Nov 02, 2021, 9:11 AM UTC

buildbot wrote: post #90

billyjobob wrote: post #55

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Why would you return an empty box? Legally Amazon had a contract to deliver you an item. They failed to do that, so you should have reported it as undelivered. When this has happens to me Amazon usually spend a few days “investigating” if the courier misplaced the item, then they admit it wasn’t delivered and send a replacement. If you report it as “delivered but there’s something wrong with it” then that’s going to…

They actually asked me to. And the box wasn't empty per-say, it was just missing the graphics card. It had the power adapters/manuals and such still, as well as the original NVIDIA box. It was a used item, so it was expected to be opened.

Post by buildbot » Tue, Nov 02, 2021, 6:55 PM UTC

Closi wrote: post #94

buildbot wrote: post #92

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Yep, exactly this happened. I even asked them to check the shipping weight from their side, to confirm that it was the same.

Yeah, well there definitely isn’t a requirement for third party sellers to weigh the parcels - in almost all instances the shipping weight field is just calculated based on the packing list and known weights for each item and the packaging material. All large Amazon sellers I’ve worked for did this. An exception to this is if it’s shipped by Amazon, as I believe they have in-line weigh scales. Amazon as a company tho…

Post by smoldesu » Tue, Nov 02, 2021, 11:02 PM UTC

robertoandred wrote: post #98

ksec wrote: post #79

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1. How is he suppose to get official parts? 2. He is using parts made by the same company that made exactly the same chips. Is that Counterfeit? 3. He is using parts he scrapped from other Apple Computer when those parts are not available. Unless it is outside those three options, I dont see how it is Counterfeit.

He can get official parts by becoming an Apple service provider. And yes, parts with Apple logos stamped on them that are not actual Apple parts are by definition counterfeit.