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Launch HN: Kitemaker (YC W21) – Fast alternative to Jira, built for remote teams

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Re: Launch HN: Kitemaker (YC W21) – Fast alternative to Jira, built for remote teams

#91
post #44

Congratulations on the launch. How does this compare with https://linear.app ?

We think Linear's a beautifully designed app that does Jira better than Jira for some teams. That being said, we're trying to be a bit different. Teams using us tend not to split things down into micro tasks, but instead leverage the document-like structure of our work items to bring the whole team into a single workspace, thinking about and working on features/initiatives together. I think we also think about integr…

> We're also a bit more crazy about hotkeys I think. Seriously, we're pretty obsessed ;-)

So, will there be vi(like) keybindings, or will we have to make our own via the graphql Api and something like neovim/ruby|lua? ;)

Re: Launch HN: Kitemaker (YC W21) – Fast alternative to Jira, built for remote teams

#92

I am curious what technology did you use for drag & drop. Did you implement your own solution or depend on an external library?

We're actually in between drag and drop libs at the moment. We currently use react-beautiful-dnd [0], but it has some major shortcomings and doesn't feel very well maintained. That being said, it's a pretty impressive lib that probably works for a lot of people as-is.

We've got a branch where we've switched to dndkit [1] which I like a lot - really nice API with hooks for everything. However, it has some annoying bugs that mean we can't quite switch yet. That being said it seems like the one that's hanging us up the most is nearly fixed [2].

0: https://github.com/atlassian/react-beautiful-dnd

1: https://dndkit.com/

2: https://github.com/clauderic/dnd-kit/pull/140

Re: Launch HN: Kitemaker (YC W21) – Fast alternative to Jira, built for remote teams

#93
post #92

I am curious what technology did you use for drag & drop. Did you implement your own solution or depend on an external library?

We're actually in between drag and drop libs at the moment. We currently use react-beautiful-dnd [0], but it has some major shortcomings and doesn't feel very well maintained. That being said, it's a pretty impressive lib that probably works for a lot of people as-is. We've got a branch where we've switched to dndkit [1] which I like a lot - really nice API with hooks for everything. However, it has some annoying bug…

You have so many layout shifts from just clicking on one element. I imagine, implementing react-beautiful-dnd will give you much better performance results.

Re: Launch HN: Kitemaker (YC W21) – Fast alternative to Jira, built for remote teams

#94
This looks interesting (as does linear, which many have brought up).

For kitemaker - you probably want a "pricing" on your menu - on mobile it wasn't obvious there was any pricing available (and we'll not be using a gratis service for something as essential as this).

Is kitemaker (or linear) intended to also be customer facing? We'd love to switch out zendesk for bugtracking/support tickets, and improve our process vis-à-vis github/gitlab issues in one fell swoop... Is that part of the plan, or is it more of an internal process tool?

Re: Launch HN: Kitemaker (YC W21) – Fast alternative to Jira, built for remote teams

#95

You're selling yourself as a fast alternative to Jira. There's already an established company doing that ( https://clubhouse.io/ ). They also offer a free plan for teams of up to 10 users. You're obviously in business to make money, so good that you're focused on selling your product, but why would someone pay for Kitemaker rather than use Clubhouse for free? Edit: Yes, Kitemaker has a free plan, but it looks quite l…

Comparing Kitemaker to Clubhouse write may may get a bit further. I found Kitemaker after I realized the tight relationship between epics and documentation, and was stunned at how difficult it was to find a PM tool focused on fusing them. Clubhouse write seemed to be headed that direction, but was in beta forever and details were sparse. I began researching on my own to see if it would be worth building myself, stumb…

> after I realized the tight relationship between epics and documentation

Could you elaborate a bit on that? I'm curious what you discovered in that regard.

Re: Launch HN: Kitemaker (YC W21) – Fast alternative to Jira, built for remote teams

#96
post #94

This looks interesting (as does linear, which many have brought up). For kitemaker - you probably want a "pricing" on your menu - on mobile it wasn't obvious there was any pricing available (and we'll not be using a gratis service for something as essential as this). Is kitemaker (or linear) intended to also be customer facing? We'd love to switch out zendesk for bugtracking/support tickets, and improve our process v…

Thanks for the tip on the pricing! We'll add it to our menu.

At the moment we're quite focused on teams' internal development process and we're a very small team (though we'll be growing a bit soon). That being said, we're having a lot of discussions with teams on how we can make it even more useful. One area that comes up a lot is capturing user feedback/feature requests/etc. Another is support tickets. Let's see what comes next!

Re: Launch HN: Kitemaker (YC W21) – Fast alternative to Jira, built for remote teams

#97
post #72
post #71

Do you have a demo video or demo I can try before signing up?

Apart from the little video on the landing page, I made a voiced over demo video for our launch on product hunt the other day that shows off a lot of the core stuff: https://www.producthunt.com/posts/kitemaker-2

Thanks! I really like activity feed concept, certainly better than confluence digest emails I get daily.

Re: Launch HN: Kitemaker (YC W21) – Fast alternative to Jira, built for remote teams

#98
post #97
post #72

Earlier quoted context omitted.

Apart from the little video on the landing page, I made a voiced over demo video for our launch on product hunt the other day that shows off a lot of the core stuff: https://www.producthunt.com/posts/kitemaker-2

Thanks! I really like activity feed concept, certainly better than confluence digest emails I get daily.

Thanks very much! We've gotten some requests to "lift" the feed up to each level of the tool summarize what's been going on. Something we've thought about quite a bit but haven't had time to get to just yet.

Re: Launch HN: Kitemaker (YC W21) – Fast alternative to Jira, built for remote teams

#99
post #94

This looks interesting (as does linear, which many have brought up). For kitemaker - you probably want a "pricing" on your menu - on mobile it wasn't obvious there was any pricing available (and we'll not be using a gratis service for something as essential as this). Is kitemaker (or linear) intended to also be customer facing? We'd love to switch out zendesk for bugtracking/support tickets, and improve our process v…

May I ask why you want to switch out of zendesk ? I'm reluctant to use it where I am (we have so many badly integrated third party software already...) but some people are pushing a lot for it.

Re: Launch HN: Kitemaker (YC W21) – Fast alternative to Jira, built for remote teams

#100
My team was looking for something like this. We ended up choosing Gitlab since we were already using their VCS.

These organization products all look so complicated. I can't see the value add here vs Notion/Atlassian/etc. A feature list and example use cases would help.

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