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Thanks HN: Lessons learned after Google nearly killed my site

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Re: Thanks HN: Lessons learned after Google nearly killed my site

#91

Post by bilater »

stonecraftwolf wrote: post #85
bilater wrote: post #74

Glad you got a resolution. Google recently banned my ad account for running ads to my landing page templates and I still don't know what was wrong with that. They just gave me a bs corporate answer and that was it.

I’m so sorry this happened to you. Can you show us the site?

The site is https://nextails.com/

I just ran ads with headlines like Nextjs + TailwindCSS Landing Pages

Apparently somehow I ran afoul of their Circumventing Systems policy. I don't know how this qualifies and when I appealed they came back saying the same thing.

Re: Thanks HN: Lessons learned after Google nearly killed my site

#92

Post by drc500free »

inglor_cz wrote: post #25
martin_a wrote: post #20

> But there are plenty of Google engineers and good helpful people on Hacker news. > (from a screenshot) I work at Google [...] so I escalated your issue [...] > I believe the HN thread getting on the homepage tremendously helped me and somebody from Google saw it and expedited the review after all So, once more an issue with FAANG could only be fixed because somebody knew somebody else and went out of his way to get…

This is really feudalism replayed. If you know important people at the emperor's court, you have a chance to get yor problem solved.

Definitely seems like a class system, you’re either above the algorithm or below it.

Re: Thanks HN: Lessons learned after Google nearly killed my site

#93

Post by freeone3000 »

wnoise wrote: post #49
random5634 wrote: post #10

Quick notes: Site owner has not confirmed they screened all uploaded content for malware - this is a major issue these days and google and others will flag you if you host viruses and pump out malware. And no - you cannot sue google to force them to allow users to be infected. It’s not clear that all customer content is hosted on a separate domain, and each customer on a separate sub domain . Your reputation will be…

> We never allow anything other than video and image files either. I would have thought this would be an excellent way to not host malware.

Not quite. There have been several flaws in WMF that have caused video and image files to be viral vectors. https://en.m.wikipedia.org/wiki/Windows_Metafile_vulnerabili...

Re: Thanks HN: Lessons learned after Google nearly killed my site

#94

Post by bonzini »

jokethrowaway wrote: post #89
uh_uh wrote: post #66

Earlier quoted context omitted.

Probably naive idea: Would it be possible to set up an insurance fund for this? As in, the money would be used to sue FAANG for damages in cases when businesses are lost due to them being flagged/blacklisted by FAANG incorrectly. If enough companies contribute to this, it might put some pressure on FAANG to take things seriously.

Another idea is to stop supporting FAANG. Apple or Google won't see a cent from me.

Do you not own a smartphone?

Re: Thanks HN: Lessons learned after Google nearly killed my site

#95

Post by davidmurdoch »

jokethrowaway wrote: post #83
davidmurdoch wrote: post #76

Earlier quoted context omitted.

I can't access my 13+ year old gmail account because Google now requires I verify I have access to a phone number I've never owned. There is no 2FA on this account, I know my password, and have access to the "Recovery Email" (which gets emailed a "Somebody knows your password" warning whenever I attempt to sign in to the account with my password). I reached a real person at Google Domains and managed to get things es…

I'm in a similar situation with Apple. I can't access my 10 years old account even though I know the password and control the email attached to it because I don't remember my security questions and I don't have my recovery email anymore. I probably put rubbish data in the security questions as they weaken the security of the account. Funnily enough that password leaked and someone managed to take over my account (I w…

I actually have the same issue with my Apple account I used back in the ipod days; they are now requiring that I answer my security question during log in. But I actually don't remember the answer to the security question, as I used to always put gibberish instead of a real answer. Back in those days these questions would only be used to reset your password, and I was confident I wouldn't forget the password. I've given up on getting that account sorted.

Re: Thanks HN: Lessons learned after Google nearly killed my site

#96

Post by cema »

x86_64Ubuntu wrote: post #60
inglor_cz wrote: post #39

Earlier quoted context omitted.

Democratic societies try to limit this problem by establishing some semireliable channels to remedy injustice, though.

I don't think anyone considers this to be in the realm of injustice.

I do consider it injustice, in the everyday sense of the word (not legal).

Re: Thanks HN: Lessons learned after Google nearly killed my site

#97

Post by heavyset_go »

davidmurdoch wrote: post #76
martin_a wrote: post #20

> But there are plenty of Google engineers and good helpful people on Hacker news. > (from a screenshot) I work at Google [...] so I escalated your issue [...] > I believe the HN thread getting on the homepage tremendously helped me and somebody from Google saw it and expedited the review after all So, once more an issue with FAANG could only be fixed because somebody knew somebody else and went out of his way to get…

I can't access my 13+ year old gmail account because Google now requires I verify I have access to a phone number I've never owned. There is no 2FA on this account, I know my password, and have access to the "Recovery Email" (which gets emailed a "Somebody knows your password" warning whenever I attempt to sign in to the account with my password). I reached a real person at Google Domains and managed to get things es…

> This account "owns" digital goods, thousands of songs, and many domain names. Google is actively stealing these things, but they don't care and, "can't help".

I long for the day that they cross the wrong person with means to take them to court over their negligence.

Re: Thanks HN: Lessons learned after Google nearly killed my site

#98

Post by nchelluri »

that_guy_iain wrote: post #86

>Now we run automated tests to monitor server uptime and check server for problems every 30 seconds. Unfortunately automated test scripts were happily getting HTTP/200 replies while people using the Chrome browser were being told this is a scam business trying to steal their bank account information. I was surprised this wasn't part of the lessons learned. But it seems the monitoring basically failed but that wasn't…

It's funny you read it that way, you may understand it correctly but I came away with a different interpretation, that they allow-listed the developer's IP and returned good non-phishing-warning responses to the monitoring check, but not to end-users.

Re: Thanks HN: Lessons learned after Google nearly killed my site

#99

Post by xenihn »

jahewson wrote: post #62
inglor_cz wrote: post #25

Earlier quoted context omitted.

This is really feudalism replayed. If you know important people at the emperor's court, you have a chance to get yor problem solved.

It’s really not, least of all because feudalism didn’t have emperors.

Dark ages Europe wasn't the only example of feudalism in history.

Re: Thanks HN: Lessons learned after Google nearly killed my site

#100

Post by heavyset_go »

jokethrowaway wrote: post #83
davidmurdoch wrote: post #76

Earlier quoted context omitted.

I can't access my 13+ year old gmail account because Google now requires I verify I have access to a phone number I've never owned. There is no 2FA on this account, I know my password, and have access to the "Recovery Email" (which gets emailed a "Somebody knows your password" warning whenever I attempt to sign in to the account with my password). I reached a real person at Google Domains and managed to get things es…

I'm in a similar situation with Apple. I can't access my 10 years old account even though I know the password and control the email attached to it because I don't remember my security questions and I don't have my recovery email anymore. I probably put rubbish data in the security questions as they weaken the security of the account. Funnily enough that password leaked and someone managed to take over my account (I w…

> I'm in a similar situation with Apple. I can't access my 10 years old account even though I know the password and control the email attached to it because I don't remember my security questions and I don't have my recovery email anymore

I have an iPad that I let sit on a shelf for a while. During that time, Apple deleted the Apple account it was signed into. As a result, I cannot unlock the iPad or use it at all. I even made a new Apple account using the same username and password in an attempt to unlock it. No dice. Apple support won't help.

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