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Shopify Goes Digital by Default

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Re: Shopify Goes Digital by Default

#91
post #60

Earlier quoted context omitted.

It's possible. Lots of people don't like working remotely. They might lose a lot of valuable employees. I suppose over time they might also attract people who prefer working from home exclusively, but they would be losing many older employees with valuable knowledge. One way or another, there's going to be some kind of pushback. Many people threatening to quit, many actually quitting. The cynical part of me thinks th…

Is any of this forced? I can't read the article (paywall) but it sounds like work-from-home at Shopify will be optional right? The employer is 'letting' it happen, not forcing it, correct? Why would this make so many people so angry that they would leave? Or am I misunderstanding?

No they said the office is dead, full remote

Re: Shopify Goes Digital by Default

#92

I am curious about the sustainability of work from home for truly team-based work. I get to develop features independently, so if I am given the spec, I have no need to speak to anyone for the rest of the day except for a couple messages with QA. For me, it is great. But I am essentially a microservice with defined inputs and outputs. For the people who actually work in teams (rather than me who is part of a team but…

The things you're describing don't go away with a remote team. It's not like going remote means all your employees just never talk to eachother in favor of working independently. It just means you use technology to solve in-person problems rather than being in person. I would argue it's no more miserable, in fact far less, than having to A.) Commute, B.) Sit in a conference room instead of my own home, C.) Let people…

But your description of (C) reflects a presumption of what I would call working independently. In many work cultures, and on many kinds of projects, that freedom is important and mostly unavailable in a culture where people have to stop to put on pants and hop on a call.

Re: Shopify Goes Digital by Default

#93

How does corporate security handle permanent work-from-home? It seems that there would be vastly more risks added. E.g. When Joe Employee walks into the office, we know it is him and what he does and where he works. At home, Joe Employee might have a friend who looks over his shoulder at the project launch document he is completing, at the financials that are being submitted to the CFO.

disclaimer: I work for Shopify as a lead on our "corporate security engineering" team (not real name of it).

Shopify follows the the zero trust networking/Beyondcorp model, and we never had the physical office spaces as part of our threat model. Not much can be done for shoulder-surfing (aside from privacy screens, and our security training), however we have built out robust systems that build trust modeling out of identity and device security.

Re: Shopify Goes Digital by Default

#94
post #72

Earlier quoted context omitted.

It's possible. Lots of people don't like working remotely. They might lose a lot of valuable employees. I suppose over time they might also attract people who prefer working from home exclusively, but they would be losing many older employees with valuable knowledge. One way or another, there's going to be some kind of pushback. Many people threatening to quit, many actually quitting. The cynical part of me thinks th…

In my experience, team effectiveness in different remote vs in-office scenarios plays out like this: Most effective - All of the team physically together in the same space. 2nd most effective - All of the team remote. Least effective - A mix of in-office and remote team members. Most companies that try out remote work start with the least effective option (the mix). I don't know enough details of Yahoo's attempt to s…

> Even 100% remote teams can greatly benefit from getting together sometimes.

I guess my take is the hot one, but if a remote team is routinely travelling to meet, I do not think that is 100% remote! It's just mostly remote. I recently had a 'remote job' that required 6-8 cross-country airline flights per year. The stress from those trips dramatically decreased my productivity in the weeks leading up to the trip (via increased personal costs not covered by the company, via harassment at airport security, etc). When hired, I was told it was 2 trips per year. This was okay with me, but the increase was not.

Perhaps some teams who work remotely can and do benefit from frequently meeting in person, but I honestly do not count that as 100% remote. It just...isn't 100%.

Re: Shopify Goes Digital by Default

#95

I am curious about the sustainability of work from home for truly team-based work. I get to develop features independently, so if I am given the spec, I have no need to speak to anyone for the rest of the day except for a couple messages with QA. For me, it is great. But I am essentially a microservice with defined inputs and outputs. For the people who actually work in teams (rather than me who is part of a team but…

Yeah, after going through forced WFH for extended period of time, I think I see the point that Nadella is making on the impact that this may have on mental health.

Work from home could be harmful for employees, warns Microsoft CEO Satya Nadella

https://www.livemint.com/companies/news/work-from-home-could...

Re: Shopify Goes Digital by Default

#96

Anyone else think these companies will pull a Yahoo and undo this policy after the pandemic?

I doubt it. I'm betting that the unstated parts of this is that the office isn't going away completely, it's just going to be downsized and shifted to something like hoteling.

Re: Shopify Goes Digital by Default

#97
post #30

Square flew under the radar compared to Twitter coverage but it too is on the same policy as Twitter given Jack is CEO of both. Noteworthy because it has a similar number of employees, an even larger market cap, and HQ'ed in the same location.

[deleted]

Re: Shopify Goes Digital by Default

#98

How does corporate security handle permanent work-from-home? It seems that there would be vastly more risks added. E.g. When Joe Employee walks into the office, we know it is him and what he does and where he works. At home, Joe Employee might have a friend who looks over his shoulder at the project launch document he is completing, at the financials that are being submitted to the CFO.

Nearly all companies allow you to access documents remotely, so you could do the same thing over a lunch, in the evenings, whatever. Or he could memorise the key points and tell him/her on a call!

Bad actors will always be able to get round these controls imo.

Re: Shopify Goes Digital by Default

#100

I am curious about the sustainability of work from home for truly team-based work. I get to develop features independently, so if I am given the spec, I have no need to speak to anyone for the rest of the day except for a couple messages with QA. For me, it is great. But I am essentially a microservice with defined inputs and outputs. For the people who actually work in teams (rather than me who is part of a team but…

I'm hopefully that remote presence tech (VR, etc) will really step up to make up for all the subtle things we lose when we work across the digital divide Right now, I find WFH pretty tough, and in my experience so far, I get markedly depressed and collaboration challenging without all thes social cues of meatspace
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