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Ask HN: Why are you against open plan offices?

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91–100 of 151 posts

Re: Ask HN: Why are you against open plan offices?

#91
I quite like open plan offices.

But it really depends on what your job/task is.

And how well designed the open plan area is: Break-out spaces, individual rooms for when someone needs to focus, have extensive telephone calls especially of a confidential nature, plenty of meeting rooms, cubicles (I hate cubicles, but that's me, some people like them). And plenty of natural light.

And if someone wants to work remotely, that's good. You're not me, and then I appreciate doing this sometimes. A lot of people prefer to not work remotely because of the work-life divide an office space benefits. And some enjoy the social environment.

I absolutely cannot work listening to music but am fine with osmosis of office chatter; make sure the printer's in a printer room, putting it on the floor is a special form of hell. And have a pantry for eating, I quite like the taste of aged fish but don't want to smell it.

In my experience hot-desking does not work. The benefit of people sitting together is there's a work-flow happening. People that need to talk to each other can. In hot-desking that all breaks down so what's the point at all other than when the whole office are individual contributors and office layout is irrelevant - many people have a relationship even with the plant that sits next to them.

Not everyone's the same. Provide options. It's a team effort. What works for the team as a whole? Measure what the team does, analyse it, reflect.

Re: Ask HN: Why are you against open plan offices?

#92
post #58

Earlier quoted context omitted.

Sounds like that discussion was needed, to me..

Yeah, except it happens every other day and all you do is "revise the product" and never build or ship the product. It's a one way express train to feature creep. It often doesn't involve all of the stakeholders, so then you're having multiple 15 minute meetings to get everyone in sync. Meetings are for meeting, not meetings are for shutting up and doing your assigned work.

> not meetings are for shutting up and doing your assigned work

Like a mindless drone? Or are you advocating for more meetings?

Re: Ask HN: Why are you against open plan offices?

#94
Because working is a collaborative activity, not a social activity.

By nature, social activities need your brain to be focused on things happening around you.

Work activities need your brain to focus on that task at hand, and not on your surroundings. Hence your brain needs to overcome all the distraction to focus on work, if you're in an open (social) environment. No wonder people feel exhausted at the end of the day.

That said, I think having a completely closed office is equally bad. I think a good office is one that combines the best aspect of both.

Re: Ask HN: Why are you against open plan offices?

#95
I worked in an open office for 7 or 8 years, and now have been working from my spare room for 2 years. I miss exactly what you are talking about: collaboration is much harder, there is a dramatic lack of spontaneous conversations, and I can no longer overhear or be overheard and get drawn into a conversation organically that leads to a far, far better outcome than would have happened otherwise.

Some things that make the open office I experienced good: nearly the entire floor was developers with some managers, operations teams sat between developer teams, the ability to turn off overhead lighting and just let natural light in through large windows with two levels of shades on them, and there were conference rooms near by for louder conversations and white boarding. There were support folks who would need to take calls, but that was in a separate area. I never heard them. We also would have no problem saying, "hey, too loud" if a conversation good too loud or if something serious was going on. Another benefit was that when it was lunch time, just about everyone got lunch at the same time and ate together; 50-80 people in the kitchen talking shop or silly things, building rapport, hearing issues others are facing and offering help and solutions.

Sometimes, like at the end of the week, it might get too noisy with too many conversations. Then it was time for headphones for some. But we are talking like an hour or two a week.

Re: Ask HN: Why are you against open plan offices?

#96
post #63

I'm not actually against open plan offices....at team level. I'm against open plan offices at large corp level. I have 300 people on my floor, the group closest to us is from business and spends 2/4 hours a day on the phone. It saddens me because the largest openly claimed benefit of Open Plan offices is "increase collaboration". What I literally see is people locking themselves with headphones and trying to hide in…

> I'd like team size cubicles. Upvoting and quoting to emphasise this point. The alternative to open plan is not individual offices, it's team offices.

So... regular offices?

Because that's how most office building have been organized outside of tech for decades.

Re: Ask HN: Why are you against open plan offices?

#97
post #78

Earlier quoted context omitted.

You have to compare the cost of potential information bottlenecks with the cost of no deeper work being done at all. To combat the bottlenecks, just include shared spaces - a kitchen with a water cooler, a foosball table, a customary time where people go to lunch as a group. Serendipity will happen there, and workstations can be reclaimed as places for concentration.

Maybe, i'm not convinced. In my experience social interactions in shared spaces like kitchens etc tend to be dominated by general niceties and non-work chat. Which is fine, obviously, but I don't think you get the benefits as when people working on similar stuff are physically proximate to one another in their workspace, and can get feedback on an idea they are working on now instantly from knowledgeable coworkers

> people working on similar stuff are physically proximate to one another in their workspace, and can get feedback on an idea they are working on now instantly from knowledgeable coworkers

Yeah, but the issue people arguing against open-space have, myself included, is that we explicitly don't want to have these interactions, at least not in unstructured form - because your request for feedback from me "now instantly" is actively preventing me from getting my work done.

Re: Ask HN: Why are you against open plan offices?

#98

Headphones don’t make things quiet. You are just replacing noises. Think of a library. I have not even brought up the visual or olfactory distractions, either.

olfactory - we had a guy once with a food odor problem. HR had to step in.

Re: Ask HN: Why are you against open plan offices?

#99
I had a great office layout which was a large room with 10-25 developers and managers as the team grew. The key factors which made the office work well was: plenty of space per developer (L shaped desk about 8x8ft), generally courteous noise levels, and a a few other rooms for louder work or larger conversations (meeting room, lab, extra rooms).

Collaboration was great which was important for a new project. I think for an existing long running project less collaboration may be necessary and extra separation may be better for productivity.

Re: Ask HN: Why are you against open plan offices?

#100
post #13

Working from home for the past 3 months taught me that a lot of my constant tiredness and apathy came from the constant noise you get in an open office. Some people can't handle being productive in a extremely loud, and extremely bright environment. It doesn't matter how much I destroyed my hearing by putting loud music over noise-cancelling headphones, I always felt tired after ~2 hours of work. Open offices seem to…

In our elementary school cafeteria, we had a large traffic light that was sound activated. Reasonable noise levels were green, but if we got too loud it would turn yellow to warn us to quiet down, but if it turned red, it would make a loud buzzing alert, and we were not allowed to speak during the red light. If you did speak during a red light, you were written a ‘ticket’, and would not be going to recess that aftern…

That sounds incredibly dystopian. I hate it.
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